Platform 12, for the 22:43 London Midland service to Redditch, calling at Five Ways, University, Selly Oak, Bournville, Kings Norton, Northfield, Longbridge, Barnt Green, Alvechurch And Redditch. This train is formed of 3 coaches

— A train announcent by Andy at Birmingham New Street

Andrew Smith (commonly known as Andy and also known as "The Brummie Guy", as he had a fairly deep voice) announced (and worked) at Birmingham New Street from 1991 before retiring in 2016.

Originally, he did all his announcements manually, but starting around 2013, he recorded all his announcements and so they played automatically instead, with him and Anne replacing Ditra announcers Celia Drummond And Phil Sayer. He retired at Birmingham New Street in 2016 and became a signaller.

As of 2018, Atos Anne now does all train announcements at the station.