|“||This is a security message. If you see something that doesn't look right, speak to staff or text the British Transport Police on 61016. We'll sort it. See it, say it, sorted.||”|
— Anne's British Transport Police announcement.
Since 2002 Anne has been doing announcements at stations, and her presence on the railway network since then has been ever-growing. Most recently, she has been installed at all Virgin Trains West Coast/Avanti West Coast, TransPennine Express stations, replacing Only Woman and Rob respectively.
Anne is currently being installed at LNER stations replacing Manual announcements so far Anne is at York and Newcastle. She has also been installed on London Overground on the East London Line replacing Emma respectively.
Anne also provides automated messages used by some electronic customer help points which have a "next train" button. In this case she will announce "this station is" followed by the departures from the platforms at the station. This is usually only found at small stations without live information boards. Mainly at GWR+Southern Stations
Anne is CIS Service Manager at ATOS Worldline. It is believed her full name is Anne Jermy and is thought to originate from Bristol. Apart from that, not much is known about the real life Anne who recorded the announcements.