Siemens is a German company that used to provide the customer information systems at TransPennine Express stations as well as Northern stations that were previously managed by TransPennine Express. A TPE employee named Rob Randall provided the announcement recordings at those stations. Some stations in Scotland still use the Siemens system. Their announcements are provided by an announcer called Alison McKay.

In December 2017 and January 2018 the Siemens system at TPE stations was replaced by the Atos system, and as a result Anne ended up replacing Rob providing the announcements. The status of the Siemens system at the Northern stations that use it, such as Windermere, is unknown.