Automated Announcements Wiki
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Revision as of 09:51, 30 September 2020

The vast majority of train operating companies use automated announcements at their stations. LNER (who previously used manual announcements only) are currently rolling out Atos Anne at all their stations, which means Merseyrail are now the only TOC to not use automated announcements at any of their stations (most have no announcements at all).

Within the platform listings, zones are separated with commas, and platforms within zones are given as a range with a hyphen. This should be sufficient unless there are any stations where non-contiguous platforms are within the same zone, in which case a + is used to link those non-contiguous platforms. "Global" indicates that the station is not zoned and that all announcements are played through all speakers.

See also: Trains

Voice artist legend

Atos
Name Information
Ruth Former Wessex employee. Voice of TfW Atos system (English announcements only).
Glyn Welsh language announcements for Transport for Wales.
Acapela Rachel Text-to-speech system voice. Mainly programmed into the Passenger information system displays at a selected number of stations in the country including those that don't have the automated announcements.
Acapela Geriant Text-to-speech system voice. Only used at some smaller TfW stations along with Acapela Rachel, such as Sugar Loaf and Hawarden Bridge.

It has been confirmed that the Welsh voice is Geriant.

Anne Atos employee and default voice of their system. She is the most commonly used announcer.
Mike Network Rail and Southeastern's male voice for the Atos system.
Rodger Default Male voice for GWR and SWR Atos system. Rodger is a GWR employee.
Matt Govia Thameslink Railway(GTR) Great Northern, Southern and Thameslink franchise employee, male and default voice for their Atos system.
Karen Cunningham Now at Edinburgh Waverley (as of winter 2013) also at Glasgow Central (as of spring 2011) and Glasgow Queen Street (as of summer 2014) An Atos Scottish system.
Ivona Amy Text-to-speech system voice. Replaced Anne in some Greater Anglia managed stations around May/June 2020, although in 2019 she was installed at Meridian Water and Ely.
Ditra / Amey
Emma Hignett Emma Hignett, professional voice artist, voice of London Overground's Ditra system.

Emma does not work for KeTech.

Amey "Only Woman" Unknown female announcer called Only Woman because of the word only at calling points. She was used at Virgin Trains and some Southern stations. She was phased out in 2018. But she apparently is at Norwood Junction saying two words "City Thameslink" along calling points that Emma has announced on Thameslink service to Luton.
KeTech
Phil Sayer Phil Sayer, professional voice artist, male and default voice of Ditra, KeTech and Funkwerk.

Phil Sayer Passed away in 2016 only Chiltern Railways still Use Phil.

Celia Drummond Celia Drummond, professional voice artist formerly worked as announcer at Ditra, now female default voice of KeTech.
Alison McKay Professional voice over artist and female voice of KeTech.
Siemens
Scottish Female Female voice on Siemens system for ScotRail stations and is largely used in ScotRail stations. She has also been installed in Low Level stations and other train stations that was previously voiced by Alison McKay.


Network Rail Stations

Station System Voice Platforms Extra Information
Birmingham New Street Atos Anne 1, 2-3, 4-5, 6-7, 8-9, 10-11, 12 Andrew "Andy The Brummie Guy" Smith Left Birmingham New Street In 2016. Celia and Phil were replaced in 2013 when the station was modernised. Announcements local on platforms and certain areas of the station. In July 2019, Network Rail disabled all train announcements at the station, with only security and safety announcements now playing.
Bristol Temple Meads Atos Anne 1-4, 9-12 Celia was replaced in 2012. Announcements in the main canopy (platforms 3 and 5) sometimes play at the same time, making it difficult to hear what is being announced.

There is no Platform 14.

Rodger 5-8, 13-15
Clapham Junction Atos Anne 1-2

5-6,

9,

11-12,

15-16,

17

No chimes at all platforms.

Platforms 1 and 2 are London Overground platforms.

1-2 announcement per train(Depends on platforms or situation)

Rodger announces "Please mind the Gap between the train and the platform edge." at all platforms.

Times are not announced in Victoria or Waterloo bound Platforms.

Network Rail took over the management of Clapham Junction station from South Western Railway in April 2018.

The Atos system had took over the Ditra system in early February 2019.

Rodger 3-4,

7-8,

10,

13-14

Edinburgh Waverley Atos Karen Cunningham Global Karen Cunningham replaced Juliet Donnachie in Winter 2013.
Glasgow Central Atos Karen Cunningham 1-15 Announcements (depending on where the train is) is announced either at the rear or front of the platforms.

Alison replaced by Scottish Female on Low level platforms.

Siemens Scottish Female 16-17
Guildford Atos Anne 1-2,

5-6

Chimes used in all Automated Train announcements.

Bridge Link announcements are station announcements and staff pre-recorded announcements only.

Subway and Station Concourse train announcements are from all Platforms in random.

Please note that Platform 7 is currently unused (All trains doors will open on Platform 6).

Phil took over announcements from Celia on Platform 3-4 and 7-8 in 2015. The Worldline Atos system had replaced the Ditra system on Wednesday 24/4/2019.

Please note that all automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions being imposed on the station.

Network Rail took over the management of Guildford station from South Western Railway in April 2018.

Rodger 3-4,

(7)-8

Leeds Atos Anne Global Likely the first ever station to use the Anne voice (Phil was replaced by Anne in 2002). Announcements are quiet.
Liverpool Lime Street Atos Anne Global System does not cover MerseyRail platforms.
London Bridge Atos Mike 1, 4, 6-7, 10-15 Possibly the second station to have the Atos system in 2002. Anne/Mike now announces short platforms along side calling points. Mike is the default announcer for this station.
Anne 2-3, 5, 8-9
London Cannon Street Atos Mike Global Announcements in the concourse are quiet.
London Charing Cross Atos Anne Global
London Euston Atos Anne Global Local announcements on platforms .
London King's Cross Atos Anne Global 1 to 3 announcements per train, depends on the time during the day and the train operator. The final announcement is played 3 minutes before departure
London Liverpool Street Atos Anne Global
London Paddington Atos Anne Global Anne now mentions stations with short platforms, along side calling points, and states which coaches passengers should be in for certain stations.

2 announcements per train where the first announcement starts with "Platform X for the......", which is played once the platform number is shown on the screen.

Second announcement starts with "The train at Platform X is the ......", which is played 3 mins before departure.

Anne now announces Heathrow Express services as well.

London St Pancras International Atos Manual 1-4 East Midlands Railway + NEW White CIS screens
KeTech Celia 5-10 Eurostar. Announcements on international departures concourse, departures lounge, and arrivals area. Celia announces English first then French.
Atos Anne 11-13 Southeastern High Speed, Announcements are played 7 and 5 minutes before departure

SE Announcements are now announced along the walkway to LU Ticket Office

Atos Matt A Thameslink platforms
Anne B
London Victoria Atos Anne 1-8 Anne announces Southeastern services and Matt announces Southern and Gatwick Express services. "Only Woman" was replaced in early 2018 and before Phil until early 2013. Please note when trains are subject to delays and cancellations, Anne is responsible for announcing all services, not Matt.
Matt 9-19
London Waterloo Atos Anne Global Phil replaced by Celia on 5th April 2017. Ketech's New Celia’s version had replaced Ditra's Old Celia’s version in July 2017.

Anne replaced New Celia in Mid-Late February 2019. Trains are announced 7 and/or 4 minutes before departure time.

TOC is not announced in all announcements.

No 'Mind the gap' announcements.

Manchester Piccadilly Atos Anne 1-12, 13-14 Announcements on Platforms 13 & 14 are faulty, some announcements are cut off (i.e Warrington Bank Q''y.)
Reading Atos Anne 1-3, 4-6, 7, 8-9, 10-11, 12-13, 14-15 Phil & Celia were previous announcers for this station. Atos took over Ditra in 2012.

Anne also announces TfL travel information.

c2c stations

Station System Voice Platforms Notes
Barking Atos Anne 1+4-5+7-8
Basildon Atos Anne Global
Benfleet Atos Anne Global
Chafford Hundred Atos Anne Global
Chalkwell Atos Anne Global
Dagenham Dock Atos Anne Global
East Tilbury Atos Anne Global
Grays Atos Anne Global
Laindon Atos Anne Global
Leigh-on-Sea Atos Anne Global
London Fenchurch Street Manual Global Only station that does not have the Atos announcements. It is managed by c2c.
Limehouse Atos Anne 1-2
Ockendon Atos Anne Global
Pitsea Atos Anne Global
Purfleet Atos Anne Global
Rainham Atos Anne Global
Shoeburyness Atos Anne Global
Southend Central Atos Anne Global
Southend East Atos Anne Global
Stanford-le-Hope Atos Anne Global
Thorpe Bay Atos Anne Global
Tilbury Town Atos Anne Global
Upminster Atos Anne 1a+1-2+6
Westcliff Atos Anne Global
West Ham Atos Anne 7-8
West Horndon Atos Anne Global

Chiltern Railways stations

The Chiltern KeTech system uses voices based on direction, rather than per platform. Phil announces all Southbound trains and Celia announces all Northbound trains. There are Atos installations at Dorridge and Solihull, this is left over from when London Midland managed the stations. Train announcements at Chiltern stations vary between one and three announcements per train.

Station System Voice Platforms Notes
Aylesbury KeTech Phil & Celia Global
Aylesbury Vale Parkway KeTech Phil Global
Banbury KeTech Phil & Celia Global
Beaconsfield KeTech Phil & Celia Global
Birmingham Moor Street KeTech Phil & Celia Global Previously Manual and had a help point voiced by Ruth.

Note that "West Midlands Railway" is announced by an unknown male voice, not Phil.

Bicester North KeTech Phil & Celia Global
Bicester Village KeTech Phil & Celia Global Announcements on the London Marylebone bound platform are also said in Arabic and Mandarin.
Denham KeTech Phil & Celia Global
Denham Golf Club KeTech Phil & Celia Global
Dorridge Atos Anne Global
Gerrards Cross KeTech Phil & Celia Global
Great Missenden KeTech Phil & Celia Global
Haddenham & Thame Parkway KeTech Phil & Celia Global
Hatton KeTech Phil & Celia Global Announcements are quiet.
High Wycombe KeTech Phil & Celia Global
Islip KeTech Phil & Celia Global Previously managed by First Great Western.
Kings Sutton KeTech Phil & Celia Global Announcements are quiet.
Lapworth KeTech Phil & Celia Global
Leamington Spa KeTech Phil & Celia Global Some Announcements are faint due to the old PA speakers from BR.
Little Kimble KeTech Phil & Celia Global Only 1 platform.
London Marylebone  KeTech Celia Global Local announcements announced on platforms only. "Boarding area" announcements in the concourse only.

Announcements are disabled as of August 2020.

Announcements have been re-enabled in September 2020 and sound is now louder.

Monks Risborugh KeTech Phil & Celia 1 Only 1 platform
Northolt Park KeTech Phil & Celia Global
Oxford Parkway KeTech Phil & Celia Global
Princes Risborough KeTech Phil & Celia Global
Seer Green & Jordans KeTech Phil & Celia Global
Solihull Atos Anne Global Uses “This Train Has X Carriages“

Announcements currently disabled.

South Ruislip KeTech Phil & Celia 3, 4
Sudbury & Harrow Road KeTech Phil & Celia Global
Sudbury Hill Harrow KeTech Phil & Celia Global
Warwick KeTech Phil & Celia Global
Warwick Parkway KeTech Phil & Celia Global
Wembley Stadium KeTech Phil & Celia Global
West Ruislip KeTech Phil & Celia Global

East Midlands Railway stations

All stations that feature Anne now have miscellaneous announcements provided by a female employee of East Midlands Railway, and Anne's generic messages aren't commonly used, but these are normally supplied by Stephen Carlyle Hearn after winning a competition.. At larger stations, these messages (provided by Stephen) are unique to the station they are used at, e.g. "Welcome to Nottingham station..." A new anti-smoking message has been introduced. Most smaller EMR stations have the text to speech voice Acapela Rachel do all announcements.

At stations where Acapela Rachel is used, via points are now mentioned.

Station

System Voice Platforms Notes
Aslockton Atos Acapela Rachel Global
Alfreton Atos Acapela Rachel Global A loud fuzzy noise plays out the speakers during announcements, like at Drayton Park.
Barrow-upon-Soar Atos Acapela Rachel Global
Belper Atos Acapela Rachel Global
Beeston Atos Anne Global
Bingham Atos Acapela Rachel Global
Boston Atos Acapela Rachel Global
Bulwell Atos Acapela Rachel 1
Burton-on-Trent Atos Anne Global Served by CrossCountry Only
Carlton Atos Acapela Rachel Global
Corby Atos Anne Global
Chesterfield Atos Anne Global
Cromford Atos Acapela Rachel Global
Derby Atos Anne Global
Duffield Atos Acapela Rachel Global
East Midlands Parkway Atos Anne Global
Gainsborough Lea Road Atos Acapela Rachel Global The announcements at this station are rather quiet, EMR has been requested various times to increase announcement volume.
Hucknall Atos Acapela Rachel 1 Only one platform
Ilkeston Atos Acapela Rachel Global
Kettering Atos Anne Global
Kidsgrove Atos Acapela Rachel 1,2,3,4 Platform numbers are not announced.

Announcements don't appear to be working on platform 2.

Kirkby-in-Ashfield Atos Acapela Rachel 1,2
Langwith-Whaley Thorns Atos Acapela Rachel 1,2
Leicester Atos Anne Global
Lincoln Central Atos Anne Global Chimes used.

The announcements on platform 3 are really quiet.

Anne has been here since April 2014, before this there was a manual announcer.

Long Eaton Atos Anne Global
Longport Atos Anne Global
Loughborough Atos Anne Global
Mansfield Woodhouse Atos Acapela Rachel 1, 2
Market Harborough Atos Anne Global
Market Rasen Atos Acapela Rachel Global
Matlock Atos Acapela Rachel 1 P2 is used by Peak Rail (a heritage railway)
Matlock Bath Atos Acapela Rachel Global
Melton Mowbray Atos Acapela Rachel Global
Metheringham Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Netherfield Atos Acapela Rachel Global
Newark Castle Atos Acapela Rachel Global Announcements aren't currently working.
Newstead Atos Acapela Rachel 1 Only one platform
Nottingham Atos Anne Global A fire damaged the announcement equipment and part of the station building on 12th January 2018. The announcement system is now back up and running.
Oakham Atos Acapela

Rachel

1, 2 Mainly Served by CrossCountry
Radcliffe Atos Acapela Rachel Global
Ruskington Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Saxilby Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Sheffield Atos Anne Global Platform changes at this station, are played up to six times.
Sileby Atos Acapela Rachel Global
Skegness Atos Acapela Rachel Concourse
Sleaford Atos Acapela Rachel Global
Spalding Atos Acapela Rachel Global
Spondon Atos Acapela

Rachel

Global
Stamford Atos Acapela Rachel Global Served by CrossCountry Only
Syston Atos Acapela Rachel Global
Uttoxeter Atos Anne Global
Wainfleet Atos Acapela Rachel Global
Wellingborough Atos Anne Global
Willington Atos Anne 1, 2 Served by CrossCountry Only

Great Northern (GTR) stations

All stations are voiced by Anne, with Matt sometimes announcing trains also. At all stations Anne does the British Transport Police security announcement, while Matt does a 'mind the gap between the train and the platform edge' safety announcement at all stations.

Station System Voice Platforms Notes
Alexandra Palace Atos Anne 1,2, 3,4 Platform 2 is used for services from Welwyn Garden City
Biggleswade Atos Anne Global
Bowes Park Atos Anne Global
Brookmans Park Atos Anne 1-2, 3-4 Anne only announces fast train announcements on Platforms 2 & 3.
Crews Hill Atos Anne Global
Cuffley Atos Anne Global
Downham Market Atos Anne 1,2
Drayton Park Atos Anne Global Speakers muffled and make a loud noise whenever announcements are played.
Enfield Chase Atos Anne Global
Essex Road Atos Anne Global
Finsbury Park Atos Anne 1-2, 5-6
Matt 3-4, 7-8
Foxton Atos Anne Global
Gordon Hill Atos Anne

Matt

1

2

Grange Park Atos Anne 2 Announcements for Platform 1 (Moorgate Platform) are announced on Platform 2 (Hertford Platform). The speakers on P1 don't work
Hadley Wood Atos Anne Global
Harringway Atos Anne Global
Hatfield Atos Anne Global
Hertford North Atos Anne

Matt

1

2

Hitchin Atos Anne Global
Hornsey Atos Anne Global
Huntingdon Atos Anne Global
Knebworth Atos Anne Global
Kings Lynn Atos Anne Global
Meldreth Atos Anne 1-2
New Barnet Atos Anne 1-2, 3-4 Platforms 2 & 3 are fast line platforms.
New Southgate Atos Anne 1-2, 3-4 Platforms 2 & 3 are fast line platforms Anne only announces fast train on those platforms.
Palmers Green Atos Anne Global
Potters Bar Atos Anne Global
Royston Atos Anne Global
Sandy Atos Anne Global
Shepreth Atos Anne Global
St Neots Atos Anne Global Services that are terminating will be announce with the time the service left it's origin

e.g. Platform 4 for the 08:35 LNER service from Newcastle

Some weekends during the East Coast Upgrade project some LNER services will terminate/start here

Stevenage Atos Anne 1-2, 5 Platform 5 opened on 3rd August 2020.
Matt 3-4
Waterbeach Atos Anne 1-2
Watton-at-Stone Atos Anne Global
Welham Green Atos Anne Global
Welwyn Garden City Atos Anne

Matt

1-2

3-4

Has newer Infotech white writing screens.
Welwyn North Atos Anne 1, 2
Winchmore Hill Atos Anne Global

Great Western Railway stations

2 Tone Chimes are played before all announcements, except otherwise stated. Announcements as below except where stated:

3 minutes before estimated arrival: Full announcement

1 and 1/2 minutes before estimated arrival: Short announcement with origin

As arriving: Full announcement

3 minutes before departure, if dwell time at least three minutes: Full announcement.

Services originating at the station are announced 5 and 3 minutes prior to departure.

Station System Voice Platforms Notes
Aldermaston Atos Acapela Rachel 1, 2
Appleford Atos Acapela Rachel 1, 2
Ascott-under-Wychwood Atos Anne Global
Barnstaple Atos Anne 1
Bath Spa Atos Rodger 1,2 Rodger replaced Anne on platform 1 in late 2018.

New white writing CIS screens installed in October/November 2019.

Betchworth Atos Anne Global
Blackwater Atos Anne Global Chimes used.
Bodmin Parkway Atos Anne Global Origin and via points not announced.
Bradford-on-Avon Atos Anne Global
Bramley (Hampshire) Atos Anne Global
Bridgwater Atos Anne Global
Bristol Parkway Atos Anne 1-2
Rodger 3-4
Bristol Temple Meads Atos Anne 1,2,3,4, 9-12, Celia was previously announcing on all platforms but Phil announced information.

Phil and Celia were replaced in 2011/2012. Announcements in the main canopy (platforms 3 and 5) sometimes play at the same time, making it difficult to hear what is being announced.

There is no Platform 14.

Rodger 5-8, 13-15
Bourne End Atos Acapela Rachel 1, 2
Castle Bar Park Atos Anne Global Previously Boofay
Castle Cary Atos Anne Global Previously Ruth (until 2012).
Camborne Atos Acapela Rachel 1, 2

Cheltenham Spa

Atos Rodger Global Anne announces the 'See it, say it, sorted' announcement.
Charlbury Atos Anne Global
Chilworth Atos Anne Global
Chippenham Atos Anne Global
Cholsey Atos Anne 1, 4 Platforms 1 and 2 are inaccessible and fast train announcements play on them only.
Rodger 2-3
Culham Atos Acapela Rachel 1, 2
Dawlish Atos Anne Global
Dawlish Warren Atos Acapela Rachel 1,2
Didcot Parkway Atos Anne 1+4-5 New white writing CIS screens installed in September 2019.
Rodger 2-3
Digby & Sowton Atos Anne Global
Dorking Deepdeene Atos Anne Global
Dorking West Atos Anne Global
Drayton Green Atos Anne Global Previously Boofay
Evesham Atos Anne Global Announcements are very quiet
Exeter Central Atos Anne Global
Exeter St. Davids Atos Anne 1-2, 5-6 Announcements in the concourse and on the footbridge are by both voices, appropriate to the train being announced. Both voices also announce buses globally.

New white writing CIS screens installed in September 2019.

Rodger 3-4
Exeter St. Thomas Atos Acepela Rachel 1, 2 Announcements are very quiet.
Exmouth Atos Anne Global
Falmouth Town Atos Rodger Global
Filton Abbey Wood Atos Anne

Rodger

1, 4

2-3

Finstock Atos Acapela Rachel 1
Frome Atos Anne Global
Gloucester Atos Anne Global
Gomshall Atos Anne 1, 2
Goring & Streatley Atos Anne 1, 4 Anne & Rodger only announce fast train on Platforms 1 & 2 and are inaccessible.
Rodger 2-3
Hanborough Atos TTS Global Unknown Text-to-Speech voice.
Heathrow Central for Terminals 2 & 3 Atos Anne Global Security and safety announcements are made by the airport's Aviavox announcement system rather than Atos.
Heathrow Terminal 4 Atos Anne Global
Heathrow Terminal 5 Atos Anne Global
Hanwell Atos Anne 1-2
Rodger 3
Henley-on-Thames Atos Anne Global
Highbridge & Burnham Atos Acapela Rachel 1, 2
Honeybourne Atos Rodger 1, 2 There are PA speakers installed but no CIS screens.
Kingham Atos Anne Global
Kintbury Atos Acapela Rachel 1,2 Announcements are very quiet on Platform 1 due to houses nearby.
Keynsham Atos Acapela Rachel 1, 2
Liskeard Atos Anne Global
Marlow Atos Anne 1
Midgham Atos Acapela

Rachel

1,2
Moreton-in-Marsh Atos Anne Global
Mortimer Atos Anne Global
Maidenhead Atos Anne 1,4-5
Rodger 2-3
Nailsea & Backwell Atos Anne 1
Rodger 2
Newbury Atos

Anne

1

Rodger 2,3
Newbury Racecourse Atos

Anne

1, 3 Announcements for trains on platform 3 are strangely announced as being on platform 1, including the stand clear announcements.
Rodger 2
Newcourt Atos Anne Global
Newton Abbot Atos Anne 1-2
Rodger 3
Newquay Atos Anne Global
North Camp Atos Anne Global Chimes used.
Oldfield Park Atos Rodger Global
Oxford Atos Anne 1, 2-3 Platforms 1+2 are used by Chiltern Railways

Platforms 3+4 are used by GWR and XC.

New white writing CIS screens installed on Platforms 3 & 4.

Speakers on Platform 4 are broken. Fast train announcements are played on Platform 3 only. Chimes used.

Rodger 4
Paignton Atos Anne Global
Pangbourne Atos Anne Global
Par Atos Anne Global
Penryn Atos Rodger Global Announcements quiet.
Penzance Atos Anne Global
Pilning Atos Anne 1 Announcements are only heard on help points. Also made by a member of GWR Pilning Community Staff manually.

Platform 2 (Westbound) has been disused since 2016.

Plymouth Atos Rodger 3-4, 5-6, 7-8 Announcements also in the concourse. No chimes used. Rodger announces all platforms.

New screens installed in September/October 2019.

Radley Atos Acapela Rachel 1, 2
Reading West Atos Anne 1
Rodger 2
Redruth Atos Anne Global No chimes.
South Greenford Atos Anne Global
Shalford Atos Anne Global Chimes used
Shiplake Atos Acapela Rachel 1
Shipton Atos Acapela Rachel 1, 2
Shirehampton Atos Anne Anne voices 'Next Train' button.
Slough Atos Anne 1-2, 5-(6)
Rodger 3-4
St. Austell Atos Anne Global
St. Erth Atos Anne Global Two announcements per train , origin station not announced.
Starcross Atos Acapela Rachel 1, 2 Announcements are quiet.
Stonehouse Atos Rodger Global
Swindon Atos Anne 4 Announcements in subway and on concourse are by both voices, appropriate to the train being announced.

New white writing CIS screens installed in October 2019.

Rodger 1-3
Taunton Atos Anne 2, 5-6 Platform 1 is not used.
Rodger 3-4
Teignmouth Atos Anne 1
Rodger 2
Theale Atos Anne 2,3
Rodger 1,4
Tilehurst Atos Anne 1, 4 Anne & Rodger announce fast train only on Platforms 1 & 2.
Rodger 2-3
Tiverton Parkway Atos Anne 1 Announcements in the station building and toilets are by both voices, appropriate to the train being announced.

New Infotec white writing screens installed recently.

Rodger 2
Torquay Atos Anne Global
Torre Atos Rodger 1, 2 Announcements installed in 2018.
Totnes Atos Anne 1 Announcements on the footbridge are by both voices, appropriate to the train being announced.
Rodger 2
Trowbridge Atos Anne Global
Truro Atos Anne Global Announcements on the footbridge as well.

Better quality speakers were installed in July 2019. New Infotec white writing screens installed in early October 2019.

Twyford Atos Anne 1, 4-5 Anne announces Platform 5 as well.

No chime for any annnouncements.

Rodger 2-3
Warminster Atos Anne 1
Rodger 2
Wargrave Atos Anne 1
Westbury Atos Anne Global
Weston-super-Mare Atos Anne Global One next train with calling pattern and approaching announcement only.
Windsor & Eton Central Atos Anne Global Only one platform, the rest has become a shopping complex. However, announcements are also heard through the complex.
Worcestershire Parkway Atos Anne Global Station opened Sunday 23rd Feb 2020
Worle Atos Rodger Global
Yate Atos Rodger 1, 2
Yatton Atos Anne 1
Rodger 2
Yeoford Atos Anne Anne announces on the "Next train" button.
Yeovil Pen Mill Atos Anne Global

Greater Anglia stations

  • Atos (Anne) system at majority of stations. "CCTV" & "No Smoking" messages throughout the day, usually at :02, :32 or /:50 minutes past hour. "BTP 61016 - See It Say It Sorted" message at some larger mainline stations. 
  • Some stations use a female Text-to-Speech - Diss, Great Bentley, Witham. Being rolled out to other stations.
  • Some smaller rural stations don't have a public address system whatsoever. 
  • Male A or pre-recorded "Sarah" throughout the day: "If you're feeling unwell during your journey, please don't pull the passenger alarm, help can be obtained more easily by seeking help at the next station"
  • Male B: "Due to the weather some surfaces may be slippery, please take extra care".
  • Male C: Diss / Stowmarket / Witham - played occasionally: "You must possess a valid ticket before boarding the train, otherwise you may be liable to pay a penalty fare" & "Please stand behind the yellow line until the train has stopped. Utilise all available doors to board, and close doors firmly behind you". 

Since May 2020, Anne has been replaced with a female Text-to-Speech system based on Amazon Polly's Amy system, coinciding with new passenger information systems being installed at stations. Amy has temporarily replaced Anne due to a fault with the system at some stations, Ely was the first station to have the problem but Anne has now returned.

 
Station System Voice Platforms Notes
Alresford Atos Amy 1, 2
Attleborough Atos Amy Global
Audley End Atos Amy Global
Braintree Atos Amy 1
Braintree Freeport Atos Amy 1
Bury St Edmunds Atos Amy Global
Brimsdown Atos Amy Global
Broxbourne Atos Amy Global
Cambridge Atos Amy Global Previously Celia Drummond Pre. 2009.

Anne was replaced after Jan 2020

Cambridge North Atos Amy Global Departure from Platform 3 are announced 3 mins before departure
Chelmsford Atos Amy Global
Chesunt Atos Amy 1, 2-3
Clacton-on-sea Atos Amy Global
Colchester Atos Amy Global Anne replaced by Amy around May 2020.
Colchester Town Atos Amy Global Only 1 platform.
Cressing Atos Amy 1
Diss Atos Amy Global Text to Speech announcements. & "Male C" for "Penalty Fares" or "Yellow line" - see above.
Enfield Lock Atos Amy Global
Ely Atos Anne Global Manual System replaced by ATOS Anne in 2013.

Manual announcements were often made alongside Anne.

Due to system fault at this station, Anne was temporarily been replaced with Ivona Amy. As of 2020, Anne returned in August 2020.

Enfield Lock Atos Amy Global
Frinton-on-sea Atos Amy 1
Great Bentley Atos Amy Global
Great Chesterford Atos Amy Global
Great Yarmouth Atos Amy Concourse Concourse only. 
Harlow Mill Atos Amy Global
Harlow Town Atos Amy Global Amy replaced Anne in late August 2020.
Harwich International Atos Amy Global
Hatfield Peverel Atos Amy Global
Hertford East Atos Anne Global
Hythe Atos Amy Global
Ingatestone Atos Amy Global
Ipswitch Atos Amy Global Addition of "This train is ready to leave" Atos Anne message. 
Kelvedon Atos Amy Global
Kirby Cross Atos Amy Global
Lea Bridge Atos Anne Global Station reopened in May 2016.
Lowestoft Atos Anne Concourse
Manningtree Atos Anne Global Arrivals from Harwich Town  also announced. 
Manea Atos Amy 1, 2
March Atos Anne 1 No speakers on platform 2
Marks Tey Atos Amy Global
Meridian Water Atos Amy Global
Mistley Atos Amy 1, 2
Newport (Essex) Atos Amy 1, 2
Northumberland Park Atos Anne Global
Norwich Atos Amy Global
Ponders End Atos Anne Global
Roydon Atos Amy 1, 2 Announcements at this station are infrequent. No fast train announcements.
Rye House Atos Anne Global
Sawbridgeworth Atos Ivona

Amy

1, 2
Shelford Atos Ivona Amy Global
Shenfield Atos Ivona Amy Global Clearer quality speakers at Shenfeld are on Plat 3 & 4, and on TFL platform 5. 
Southend Victoria Atos Anne Global BTP 61016 message by Male D or "Sarah", not ATOS Anne.
Southminster Atos Anne 1 Announcements are quiet
Stansted Airport Atos Anne Global
Stansted Mountfitchet Atos Amy Global
Stowmarket Atos Ivona Amy Global

"Penalty Fares" & "Yellow Line" announcement by "Male C" - see above.  

St. Margarets Atos Anne Global
Thorpe-le-Soken Atos Amy Global
Tottenham Hale Atos Ivona Amy Global
Waltham Cross Atos Anne Global
Walton-on-the-Naze Atos Ivona Amy 1 Trains are announced 3 minuets before departure

Arrivals NOT Announced

Weeley Atos Amy Global
White Notley Atos Anne 1
Whittlesford Parkway Atos Amy Global
Witham Atos Amy 1, 2-3, 4
Wivenhoe Atos Amy Global
Wrabness Atos Amy Global
Wymondham Atos Ivona Amy Global Text to Speech male for all announcements, including safety messages "CCTV" / "No Smoking" / "Don't leave luggage unattended". 

London Northwestern Railway (WMT) stations

Most stations with announcements are Global Anne. Specifics will be listed below as and when.

Station System Voice Platforms Notes
Acton Bridge Atos Anne Global Announcements are quiet

No CIS Screens

Apsley Atos Anne Global
Atherstone Atos Anne Global Chimes play before each announcement
Bletchley Atos Anne Global
Cheddington Atos Anne Global
Garston Atos Anne 1
Hartford Atos Anne Global
How Wood Atos Anne 1
Kings Langley Atos Anne Global
Leighton Buzzard Atos Anne Global
Long Buckby Atos Anne Global
Milton Keynes Central Atos Anne 1-2-2A, 3-4, 5-6
Northampton Atos Anne 1, 2-3, 4-5
Nuneaton Atos Anne 1, 2-3, 4-5, 6-7
Rugeley Trent Valley Atos Anne Global Announces Chase Line LNR services as WMR services
St. Albans Abbey Atos Anne Global
Tamworth Atos Anne 1-2, 3-4 Announcements on platforms 3 & 4 are quiet
Tring Atos Anne Global
Watford Junction Atos Anne 1-6, 7-8, 9-11
Watford North Atos Anne 1
Winsford Atos Anne Global                                              

London Overground stations

Stations are announced by either Anne or Emma Hignett. Specifics are listed below.

Stations that used to be served by Greater Anglia, e.g. Liverpool Street Lines are Anne

Stratford, Clapham, Richmond, Watford, GOBLIN and South London Lines are Emma

As of Mid 2020, The KeTech system has been replaced by the Atos system on the East London Line.

Station System Voice Platforms Notes
Acton Central KeTech Emma Global
Anerley Ditra Emma 1, 2
Bethnal Green Atos Anne Global
Blackhorse Road KeTech Emma 1, 2
Brockley KeTech Emma Global
Brondesbury KeTech Emma Global
Brondesbury Park KeTech Emma Global
Bruce Grove Atos Anne 1, 2
Bush Hill Park Atos Anne Global
Bushey KeTech

Atos

Emma

Anne

1, 2

3-6

Anne Announces LNWR services

Emma Announces LO services

Carpenders Park KeTech Emma Global
Canada Water Atos Anne 1, 2 Emma replaced Mid 2020
Caledonian Road & Barnsbury KeTech Emma Global
Camden Road KeTech Emma Global
Cambridge Heath Atos Anne Global
Clapham High Street KeTech Emma 1, 2
Clapton Atos Anne 1, 2
Chingford Atos Anne 1, 2-3
Crouch Hill KeTech Emma Global
Crystal Palace KeTech Emma Global Emma replaced Phil & Celia.
Dalston Junction Atos Anne Global Emma replaced Mid 2020
Dalston Kingsland KeTech Emma Global
Edmonton Green Atos Anne Global
Enfield Town Atos Anne 2 Platforms 1+3 are seldom used
Finchley Road & Frognal KeTech Emma Global
Forest Hill KeTech Emma 1, 2
Gospel Oak KeTech Emma Global Previously Anne.
Hackney Central KeTech Emma Global
Hackney Downs Atos Anne Global
Hampstead Heath KeTech Emma Global
Harlesden KeTech Emma Global
Harringay Green Lanes KeTech Emma Global
Harrow & Wealdstone KeTech Emma Global Emma also announces Bakerloo Line services to Elephant and Castle but only announces stops between Harrow and Queens Park
Highams Park Atos Anne Global
Homerton KeTech Emma Global
Honor Oak Park KeTech Emma Global
Haggerston Atos Anne 1, 2 Emma replaced Mid 2020
Hoxton Atos Anne 1, 2 Emma replaced Mid 2020
Imperial Wharf KeTech Emma Global Anne replaced 2014
Kensington Olympia KeTech Emma 2, 3
Kentish Town West KeTech Emma Global
Kensal Rise KeTech Emma Global
Kenton KeTech Emma 1, 2 Platforms shared with London Underground Bakerloo line
New Cross Gate KeTech Emma 1-2, 3-4, 5 Platforms 3 & 4 are fast line platforms.
Kilburn High Road KeTech Emma Global
Leyton Midland Road KeTech Emma Global
Leytonstone High Road KeTech Emma Global
London Fields Atos Anne Global
Norwood Junction KeTech Emma Global Phil and Celia replaced by Emma in October 2014, when Norwood Junction became managed by Overground. Emma also announces the Thameslink trains that stop at the station. Although there are plans to replace Emma. Only Woman appears to read "City Thameslink".
Penge West KeTech Emma 1, 2
Rectory Road Atos Anne 1, 2
Rotherhithe Atos Anne 1, 2 Emma replaced Mid 2020
Shadwell Atos Anne 1, 2 Emma replaced Mid 2020
Shepherd's Bush KeTech Emma Global Anne replaced 2014
Seven Sisters Atos Anne Global
Shoreditch High Street Atos Anne 1, 2 Emma replaced Mid 2020
Silver Street Atos Anne 1 ,2
Southbury Atos Anne Global
South Hampstead KeTech Emma Global
South Tottenham KeTech Emma Global
St James Street Atos Anne 1, 2
Stoke Newington Atos Anne Global
Stonebridge Park KeTech Emma Global
Surrey Quays Atos Anne 1, 2 Emma replaced Mid 2020
Sydenham KeTech Emma Global
Theobalds Grove Atos Anne Global
Turkey Street Atos Anne Global
Upper Holloway KeTech Emma Global
Walthamstow Central Atos Anne Global
Wandsworth Road KeTech Emma 1, 2 Replaced Phil.
Wapping Atos Anne 1, 2 Emma replaced Mid 2020
Wanstead Paek KeTech Emma Global
Watford High Street KeTech Emma Global
West Croydon KeTech Emma 1, 3-4 Phil and Celia replaced October 2014. No platform 2
West Hampstead KeTech Emma Global Not to be confused with West Hampstead Thameslink.

Speakers are slightly fuzzy.

Willesden Junction KeTech Emma 1-3, 4-5 Emma also announces London Underground Bakerloo line.
Whitechapel Atos Anne 5, 6 Emma replaced Mid 2020

The speakers on platform 6 that are closest to the footbridge leading to platform 5 oddly play announcements for trains on platform 5 instead of 6.

White Hart Lane Atos Anne Global
Woodgrange Park KeTech Emma Global
Wood Street Atos Anne Global

London Underground stations

Station System Voice Platforms Notes
Amersham LU Elinor Global
Chalfont & Latimer LU Elinor Global
Chorleywood LU Elinor Global
Greenford LU Ellinor Hamilton 1+3 Central Line on P1+P3

GWR branch line P2.

Elinor does not announce GWR services.

Harrow-on-the-Hill LU Elinor 1-2, 3-4 Does not announce Chiltern Railway trains.
Harrow & Wealdstone KeTech Emma 1, 2-3, 4-5, 6 Platforms 3 & 4 are fast lines only announces fast train on those platforms.
Highbury & Islington Atos Anne 4, 6 Anne announces Greater Anglia and other national rail services.

Emma annnounces London Overground services.

Elinor Hamiltion announces London Underground lines.

KeTech Emma 1, 2, 7, 8
LU Elinor Hamilton 3, 5
Kensal Green KeTech Emma 1, 2
Kenton KeTech Emma 1-2
Moorgate LU

Atos

Elinor

Anne

1-4, 7-8

9-10

1-4 and 7-8 are LU platforms, 5-6 are disused
North Wembley KeTech Emma Global
Old Street Atos Anne 3-4 1-2 are LU platforms

3-4 are Great Northern Platforms

Queens Park KeTech Emma 1-6 Also announces Bakerloo lines.
Rickmansworth LU Elinor Global Does not announce Chiltern Railways.
South Kenton KeTech Emma 1-2
South Ruislip KeTech Celia

Phil

3-4 Celia and Phil do not announce Central Line trains. Celia announces Northbound trains, Phil announces Southbound trains
Wembley Central KeTech Emma Global Also Announces Undeground.

Northern stations

Northern have inherited several stations from TransPennine Express. The Announcements at those stations are now either Anne or Celia. A few ex TransPennineExpress stations such as Barrow-in-Furness and Windemere retained a Siemens (Rob) installation but this has now been replaced by KeTech.

Note: According to Northern, all stations managed by Northern that are not using the Ketech system (Such as Atos or Siemens stations) will eventually be replaced by the Ketech system in the coming months. However, as the Arriva Northern franchise has been terminated, it is currently unknown if this is still going to happen.

Station System Voice Platforms Notes
Adwick KeTech Celia Global
Allens West KeTech KeAddress Celia Global
Alnmouth (for Alnwick) KeTech Celia Global
Appleby KeTech Celia Global
Ashburys KeTech Celia Global
Atherton Atos Anne Global
Bamford Atos Anne Global
Bardon Mill KeTech KeAddress Celia  Global
Bare Lane Atos Anne 1, 2 Platform 1 is the main platform

Platform 2 is used for Heysham trains or in peak times

Barnsley KeTech Celia Global
Barrow-In-Furness KeTech Celia Global Celia replaced Rob in 2017.
Batley KeTech Celia Global Announcements are faulty.

Will not announce a stopping service if a service is passing at the same time.

Fast train announcements do not mention a platform number.

Bentley KeTech Celia Global
Beverley KeTech Celia Global
Billingham KeTech KeAddress Celia Global
Bingley KeTech KeAddress Celia Global
Birchwood Atos Anne Global
Bishop Auckland KeTech KeAddress Celia Global
Blackburn KeTech Manual Global A BR-era chime is played before each announcement
Blackpool North Atos Anne Global
Blackpool South KeTech Celia 1 Only one platform
Blackrod KeTech Celia Global
Blaydon KeTech KeAddress Celia Global
Bolton KeTech Manual Global A BR-era chime is played before each announcement
Bolton-Upon-Dearne Atos Acapela Rachel 1,2 Train announcements include the time of arrival at each calling point after the calling point is announced (e.g. Goldthorpe 13:46, Thurnscoe 13:48, Moorthorpe 13:54 etc.)
Bradford Forster Square KeTech KeAddress Celia Global
Bradford Interchange KeTech KeAddress Celia Global Announcements are very quiet due to the continued use of old speakers
Brampton KeTech KeAddress Celia Global
Bridlington KeTech Celia Global
Brinnington Atos Acapela Rachel 1,2 Train announcements include the time of arrival at each calling point after the calling point is announced (e.g. Bredbury 13:35, Romiley 13:38, Marple 13:42 etc.)
Broad Green Atos Anne Global
Buckshaw Parkway Atos Anne Global Announcements either broken or disabled, if they do eventually get fixed or re-enabled it will likely be replaced with Celia
Burley Park KeTech KeAddress Celia Global
Burnley Central KeTech Celia 1
Burnley Manchester Road KeTech Celia Global
Castleford KeTech Celia 1 Only one platform in use
Castleton KeTech Celia Global
Chapeltown KeTech Celia Global
Chinley KeTech Celia Global
Chorley KeTech Celia Global Silver screens installed
Church Fenton KeTech KeAddress Celia Global Announcements are broken
Colne KeTech Celia 1 Only one platform
Cottingham KeTech Celia Global Silver screens installed
Cottingley KeTech Celia Global
Corbridge KeTech KeAddress Celia Global
Darnall KeTech

KeAddress

Celia Global
Davenport KeTech Celia Global
Deansgate KeTech Celia Global Celia replaced Anne
Denby Dale KeTech

KeAddress

Celia 1
Dinsdale KeTech KeAddress Celia Global
Dinting KeTech Celia Global
Dore & Totley Atos Acapela Rachel 1
Driffield KeTech Celia Global
Dronfield Atos Acapela Rachel 1, 2
Dunston KeTech KeAddress Celia Global
Earlestown KeTech Celia Global
East Didsbury KeTech Celia Global BR chime is played before announcements
Eaglescliffe KeTech KeAddress Celia Global
Eccles KeTech Celia Global Celia replaced Anne
Edale KeTech Celia Global Celia replaced Anne
Edge Hill KeTech Celia Global Celia replaced Anne
Farnworth KeTech Celia Global Celia replaced Anne

Announcements are faulty

Only announces passing trains on platform 2

CIS screen on platform 2 is broken

Featherstone KeTech KeAddress Celia Global
Frizinghall KeTech Celia Global
Furness Vale KeTech Celia Global
Garforth KeTech KeAddress Celia Global
Gatley KeTech KeAddress Celia Global
Gilberdyke KeTech Celia Global
Glossop KeTech Celia Global
Goole KeTech Celia Global
Grange-Over-Sands KeTech Celia Global Celia replaced Rob
Grindleford KeTech Celia Global
Guide Bridge KeTech Celia Global Announcements broken
Guiseley KeTech Celia Global
Habrough Atos Acapela Rachel 1,2
Hag Fold KeTech KeAddress Celia Global
Halewood Atos Anne Global
Halifax KeTech KeAddress Celia Global
Haltwhistle KeTech KeAddress Celia Global
Harrogate KeTech KeAddress Celia Global
Hartlepool KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
Hatfield & Stainforth KeTech Celia Global All announcements are announced out of the only speaker on Platform 1 (Doncaster Platform)
Hathersage KeTech Celia Global
Haydon Bridge KeTech KeAddress Celia Global
Hazel Grove KeTech Celia Global
Heald Green KeTech Celia Global Doesn't appear to have chimes anymore
Hebden Bridge KeTech Celia Global
Heighington KeTech KeAddress Celia Global
Healing Atos Acapela Rachel Global
Heaton Chapel KeTech Celia Global
Heworth  KeTech KeAddress Celia Global
Hexham KeTech KeAddress Celia Global
Hindley Atos Anne Global
Hope Atos Anne Global
Horden KeTech

KeAddress

Celia Global Horden opened on 29th June 2020
Horsforth KeTech Celia Global
Hough Green Atos Anne Global
Hutton Cranswick KeTech Celia Global
Huyton KeTech Celia Global Celia replaced Anne in about 2018. Announcements either broken or disabled.
Hyde North KeTech Celia Global
Ilkley KeTech KeAddress Celia Global
Irlam  KeTech

KeAddress

Celia Global
James Cook University Hospital KeTech KeAddress Celia Global Station serves the Berwick Hills area of Middlesbrough including The James Cook University Hospital. Station opened May 2014.
Keighley KeTech KeAddress Celia Global
Kendal KeTech Celia Global
Kirkby Stephen KeTech Celia Global RECENTLY ADDED Heard on Railcam KS - Settle & Carlisle Line
Kirkham & Wesham KeTech

KeAddress

Celia Global
Kirkstall Forge KeTech Celia Global
Kiveton Bridge KeTech Celia Global
Kiveton Park KeTech Celia Global
Lea Green KeTech Celia Global
Levenshulme KeTech Celia Global
Leyland KeTech Celia Global Anne was in installed in 2018 but was replaced by Celia only a few months later

Sound quality from speakers is poor, most likely due to faulty amplifier

Longbeck KeTech KeAddress Celia Global
Low Moor KeTech KeAddress Celia Global
Manchester Oxford Road KeTech Celia Global Celia replaced Anne in December 2019

Doesn't appear to announce EMR services

Announcements are sometimes hard to hear

Manchester Victoria KeTech Celia 1-6 Manual announcements replaced by Anne then Celia. The Metrolink platforms have their own announcements
Marple KeTech Celia Global
Marske KeTech KeAddress Celia Global
Marton KeTech KeAddress Celia  Global
Marsden KeTech Celia Global
Meadowhall KeTech KeAddress Celia Global

CIS screen on platform 4 not working

Announcements are not working.

MetroCentre KeTech KeAddress Celia Global Now part of Northern's centralised station information system. All announcements are in Celia's voice.
Mexborough KeTech KeAddress Celia Global
Mirfield KeTech Celia Global
Morpeth KeTech Celia Global A BR-era chime plays before each announcements
Mossley KeTech

KeAddress

Celia Global
Mossley Hill KeTech

KeAddress

Celia Global
North Road KeTech KeAddress Celia Global
New Pudsey KeTech Celia Global
New Mills Central KeTech Celia Global Celia replaced Anne
New Mills Newtown KeTech Celia Global
Newton-le-Willows KeTech Celia Global Celia replaced Anne
Newton Aycliffe KeTech KeAddress Celia Global
Nunthorpe KeTech KeAddress Celia Global
Outwood KeTech KeAddress Celia Global
Padgate KeTech Celia Global The announcements sound muffled and are very hard to hear.
Penistone KeTech

KeAddress

Celia Global
Prescot Atos Anne Global
Prudhoe KeTech KeAddress Celia Global
Rainhill KeTech Celia Global
Redcar Central KeTech KeAddress Celia Global
Redcar East KeTech KeAddress Celia Global
Riding Mill KeTech KeAddress Celia Global
Roby KeTech Celia Global
Rochdale KeTech Celia Global
Romiley KeTech Celia Global
Rotherham Central KeTech KeAddress Celia Global Celia also announces at the Rotherham Parkgate tram stop.

2 announcement per train.

Salford Central KeTech Celia Global Announcements broken
Salford Crescent KeTech Celia Global Celia replaced Anne in March 2019; announcements echo.
Saltburn KeTech KeAddress Celia Global
Sandbach Atos Acapela Rachel 1, 2, 3
Sankey for Penketh KeTech Celia Global Announcements disabled as of 2019 most likely due to the disuse of the station.
Seaham KeTech KeAddress Celia Global 
Seaton Carew KeTech KeAddress Celia Global
Shildon KeTech KeAddress Celia Global
Shipley KeTech KeAddress Celia Global Phil replaced by Celia in late 2014.
Skipton KeTech KeAddress Celia Global Announcements either broken or disabled.
Slaithwaite KeTech Celia Global Fast train announcements don't include the platform number
South Bank (Middlesbrough) KeTech KeAddress Celia Global
South Elmsall KeTech KeAddress Celia Global
Sowerby Bridge KeTech Celia Global
Stallingborough Atos Acapela Rachel Global
Staveley KeTech Celia Global
Stocksfield KeTech KeAddress Celia Global
Stockton KeTech KeAddress Celia Global
Sunderland KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
St Helens Central Atos Anne Global
St Helens Junction KeTech Celia Global
Swinton (Manchester) KeTech

KeAddress

Celia Global
Swinton (South Yorkshire) KeTech keAddress Celia Global
Teesside Airport Funkwerk Phil Global The PA system has been permanently disabled due to the disuse of this station
Thatto Heath Atos Anne Global
Thorne South KeTech Celia Global
Todmorden KeTech Celia Global
Ulverston KeTech Celia Global Celia replaced Rob
Urmston KeTech Celia Global
Wakefield Kirkgate KeTech KeAddress Celia Global
Walkden Atos Acapela Rachel 1,2 Train announcements include the time of arrival at each calling point after the calling point is announced (e.g. Moorside 13:06, Swinton 13:09, Salford Cresent 13:17 etc). Announcements sometimes play at the same when trains in each direction are due to arrive at the station at the same time.
Warrington Central KeTech Celia Global
Warrington West KeTech Celia Global Warrington West opened 15th December 2019.
Wavertree Technology Park KeTech Celia Global Celia replaced Anne
Weeton KeTech Celia Global
Wetheral KeTech KeAddress Celia Global
West Allerton KeTech

KeAddress

Celia Global New Silver CIS screens installed.
Westhoughton Atos Acapela Rachel 1,2 Train announcements include the time of arrival at each calling point after the calling point is announced (e.g. Bolton 13:26, Moses Gate 13:29, Farnworth 13:31 etc).
Whaley Bridge KeTech Celia Global
Whiston Atos Anne Global
Whitby KeTech Celia 1 Manual announcements on platform 2 (Heritage rail platform)
Widnes KeTech Celia Global Celia replaced Anne
Wigan Wallgate None Manual Global
Wilmslow KeTech KeAddress Celia Global Announcements are faulty

Appears to glitch out on certain lines such as "...xt train", "...ing at", "...service of drinks and light refreshments" and "...sorry to announce".

Windermere KeTech Celia Global Celia replaced Rob
Woodhouse KeTech

KeAddress

Celia Global
Woodsmoor KeTech Celia Global
Worksop KeTech KeAddress Celia Global
Wylam KeTech KeAddress Celia Global

ScotRail stations

Announcements are provided by Alison McKay, Karen Cunningham and Scottish Female. Alison is mainly heard in the West of Scotland and the Highlands. Karen voices the two Network Rail stations as well as Glasgow Queen Street. Scottish Female predominantly announces trains in the East Coast as well as South Glasgow suburban stations. As of 2020, Scottish Female has replaced Allison McKay at all Argyle and North Clyde Line stations.

Scottish Female generally does two announcements per train, said as follows:

"The next train at platform 1 will be the 10:18 service to Glasgow Queen Street. Calling at: Linlithgow, Polmont, Falkirk High and Glasgow Queen Street. This train is formed of X carriages."

This is played three minutes before the train is due to arrive at the station, or three minutes before the train is due to depart if it starts at that station. She does not announce the train operator, even if the train is a CrossCountry, Avanti West Coast or TransPennine Express service.

"The train arriving at platform 1 is the 10:18 service to Glasgow Queen Street. This train is formed of X carriages."

This announcement is played as the train is arriving into the station, and does not include the service's calling points. This announcements only plays if the train is a through train.

Note: Both Scottish Female and Alison now additionally announces how many coaches by announcing "This train is formed of X carriages."

Station System Voice Platforms Notes
Aberdeen KeTech Alison McKay 3, 4-5, 6-7
Arbroath KeTech Alison McKay Global
Airbles Siemens Scottish Female Global
Alloa KeTech Alison McKay Global
Anderston Siemens Scottish Female Global
Annan KeTech Alison McKay Global
Argyle Street Siemens Scottish Female Global
Auchinleck KeTech Alison McKay Global
Ayr KeTech Alison McKay Global
Baillieston Siemens Scottish Female Global
Bargeddie Siemens Scottish Female Global
Barrhead Siemens Scottish Female Global
Bridgeton Siemens Scottish Female Global Scottish Female has replaced Allison McKay as of July 2019.
Cambuslang Siemens Scottish Female Global
Camelon Siemens Scottish Female Global
Carmyle Siemens Scottish Female Global
Carstairs Siemens Scottish Female Global
Charing Cross Siemens Scottish Female Global
Coatbridge Central Siemens Scottish Female Global
Coatbridge Sunnyside Siemens Scottish Female Global
Croy Siemens Scottish Female Global
Cumbernauld Siemens Scottish Female Global
Cupar KeTech Alison McKay Global
Dalmarnock Siemens Scottish Female Global Scottish Female has replaced Alison McKay as of July 2019.
Dalmuir Siemens Scottish Female Global Scottish Female has replaced Alison McKay as of July 2019.
Dalmeny Siemens Scottish Female Global
Dalreoch Siemens Scottish Female Global
Drumchapel Siemens Scottish Female Global Scottish Female has replaced Alison McKay as of July 2019.
Drumry Siemens Scottish Female Global Scottish Female has replaced Alison McKay as of July 2019.
Dumbarton Central Siemens Scottish Female Global
Dunbar Unknown Manual Global Sometimes no announcements at all.
Dundee KeTech Alison McKay Global Announcements are muffled.
Edinburgh Park Siemens Scottish Female Global
Edinburgh Waverley Atos Karen Cunningham Global Karen Cunningham replaced Juliet Donnache who was the previous voice. Note that this station is manged by Network Rail.
Exhibition Centre (Glasgow) Siemens Scottish Female Global Alison replaced in 2019.
Falkirk Grahamston Siemens Scottish Female Global
Falkirk High Siemens Scottish Female Global
Glasgow Central Atos Karen Cunningham 1-15 Note that this station is managed by Network Rail.

Allison replaced by Scottish Female in 2019.

KeTech Scottish Female 16-17
Glasgow Queen Street Atos Karen Cunningham 1-7 Alison McKay replaced on the low level platforms in August 2019.
KeTech Scottish Female 8, 9
Glengarnock KeTech Alison McKay Global
Greenfaulds Siemens Scottish Female Global
Gretna Green KeTech Alison McKay Global Announcements are fuzzy. Carriage formation not announced.
Haymarket Siemens Scottish Female Global
High Street Siemens Scottish Female Global
Hillington East Siemens Scottish Female Global
Inverkeithing Siemens Scottish Female Global
Inverness KeTech Alison McKay Global Carriage formation not announced
Kilmarnock KeTech Alison McKay Global
Kilwinning KeTech Alison McKay Global
Kirkcaldy Siemens Scottish Female Global
Kirkwood Siemens Scottish Female Global
Larbert Siemens Scottish Female Global
Lenzie Siemens Scottish Female Global
Leuchers KeTech Alison McKay Global
Linlithgow Siemens Scottish Female Global
Montrose KeTech Alison McKay Global
Motherwell Siemens Scottish Female Global
Mount Vernon Siemens Scottish Female Global
New Cumnock KeTech Alison McKay Global
Nitshill Siemens Scottish Female Global
North Queensferry Siemens Scottish Female Global
Paisley Gilmour Street KeTech Alison McKay Global
Partick Siemens Scottish Female Global Scottish Female replaced Allison McKay as of July 2019.
Perth KeTech Alison McKay Global System can be temperamental.
Prestonpans Siemens Scottish Female Global
Robroyston Siemens Scottish Female Global Station opened on 15th December 2019.
Rutherglen Siemens Scottish Female Global
Saltcoats KeTech Alison McKay Global Carriage formation not announced
Shettleston Siemens Scottish Female Global
Singer Siemens Scottish Female Global Scottish Female has replaced Alison McKay as of July 2019.
South Gyle Siemens Scottish Female Global
Stonehaven KeTech Alison McKay Global
Stirling Siemens Scottish Female Global   
Tweedbank Siemens Scottish Female Global
Uphall Siemens Scottish Female Global
Whifflet Siemens Scottish Female Global

South Western Railway stations

As of 22-5-2019, All South Western Railway stations that used to have the KeTech and Ditra systems have now been replaced by the Atos system.

There are 2-3 train announcements per train at SWR stations, depends on the situation.

2 Tone Chimes are used in larger SWR stations

Standing announcements are only played when there's still 1.5-2 mins left before planned departure time when the Upon Arrival announcement has finished playing with nothing to announce.

Train Announcements at a Origin station is played 5 and 2 mins before departure unless otherwise specified.

2-3 minutes before expected arrival time: The Next Train to Leave Platform 6 is the 15:20 South Western Railway service to Reading. Calling at: Richmond, Twickenham, Feltham, Staines, Egham, Virginia Water, Sunningdale, Ascot, Martins Heron, Bracknell, Wokingham, Winnersh, Winnersh Triangle, Earley and Reading. This train has 10 carriages.

Short Platform announcements are announced very differently compared to other train companies station's Atos system.

Some stations have short platforms, If you are travelling to Feltham, you will need to travel in the front 7 carriages of the train. If you are travelling to Winnersh, Winnersh Triangle or Earley, you will need to travel in the front 8 carriages of the train.

Upon Arrival: Platform 1 for the 14:00 South Western Railway service to London Waterloo. Calling at: Putney, Wandsworth Town, Clapham Junction, Queenstown Road, Vauxhall and London Waterloo. This train has 10 carriages.

Standing Announcement: The train at Platform 1 is the 14:00 South Western Railway service to London Waterloo, Calling at: Putney, Wandsworth Town, Clapham Junction, Queenstown Road, Vauxhall and London Waterloo. This train has 10 carriages. 'Please mind the gap between the train and the platform edge. '(Optional, depends on condition)

Only Rodger says "Please mind the gap between the train and the platform edge" on SWR's network, Anne doesn't.

Delays: "The 14:18 South Western Railway service to London Waterloo, is delayed by 20 minutes. This is because of a fault on this train. We're sorry that your journey will take longer than planned"

Anne uses newer Recordings of "service to", "calling at", "is the" and "For the" on SWR. Her British Transport Police announcement is also a newer version.

Station System Voice Platforms Notes
Addlestone Atos Anne 1
Rodger 2
Aldershot Atos Anne 1
Rodger 2
Alton Atos

Anne

Global

The Atos system had replaced the Ditra system in March 2019.
Andover Atos Anne 1 New Infotec Silver Screens installed. No chimes and No "Mind the Gap announcement" on all platforms.
Rodger 2
Ascot Atos Anne 1,3
Rodger 2
Ash Atos Anne 1
Rodger 2
Ashford (Surrey) Atos Anne 1
Rodger 2
Ashurst (New Forest) Atos Anne Global
Ash Vale Atos Anne 1 The Atos system had replaced Ditra in early May 2019.
Rodger 2
Axminster Atos Anne 2 The Atos system had replaced the Ditra system in Mid-Late February 2019.
Rodger 1
Barnes Atos Anne 1,4
Rodger 2-3
Barnes Bridge Atos Anne 1
Rodger 2
Bagshot Atos Anne 1 Atos replaced Phil sometime in April 2019.
Rodger 2
Basingstoke Atos Anne 1, 4-5 Chimes used in all train announcements

The Atos system had replaced the Ditra system on 27th March 2019.

Rodger 2-3
Bedhampton Atos Anne 1
Rodger 2
Berrylands Atos Anne

Rodger

1

2

The Atos system had replaced the Ditra system in early May 2019.
Bitterne Atos Anne

Rodger

1

2

Bookham Atos Anne 1
Rodger 2
Botley Atos Anne 1
Rodger 2
Bournemouth Atos Anne Global Chimes used

The Atos system had replaced the Ditra system in Jan-Feb 2019.

Anne had replaced Rodger as the Global voice at the station in mid 2019.

Rodger Not in use
Bracknell Atos Anne 1 The Ditra system had been repalced by Atos in April 2019.
Rodger 2
Brentford Atos Anne 1
Rodger 2
Brockenhurst Atos Anne 1-2 No chimes

Bridge link audio depends on which side of the bridge is on. (The side above Platform 1-2 is in Anne's voice and the other side is in Rodger's voice)

New Infotec Silver Screens installed.

Rodger 3-4
Brookwood Atos Anne Global
Bursledon Atos Anne Global
Byfleet & New Haw Atos Anne 1
Rodger 2
Camberley Atos Anne 1
Rodger 2
Chertsey Atos Anne 1
Rodger 2
Chiswick Atos Anne 1 One of the First 5 SWR stations to use the Atos system. New Infotec Silver Screens installed
Rodger 2
Christchurch Atos Anne Global
Clandon Atos Anne 1
Rodger 2
Claygate Atos Anne 1
Rodger 2
Clapham Junction Atos Anne 1-2

5-6,

9,

11-12

15-16,

17

No chimes at all platforms.

Platforms 1 and 2 are London Overground platforms.

1-2 announcement per train(Depends on platforms or situation)

Rodger announces "Please mind the Gap between the train and the platform edge." at all platforms.

Times are not announced in Victoria or Waterloo bound Platforms.

Network Rail took over the management of Clapham Junction station from South Western Railway in April 2018.

The Atos system had took over the Ditra system in early February 2019.

Rodger 3-4

7-8,

10,

13-14

Cosham Atos Anne 1
Rodger 2
Cranbrook Atos Anne Global
Crewkerne Atos Anne 2
Rodger 1
Datchet Atos Anne 1
Rodger 2
Dean Atos Anne Anne voices the "Next Train" button at this station. Dean was transferred from GWR to SWR on the 1st of April 2020.
Earley Atos Anne 2 Atos replaced Ditra in April 2019
Rodger 1
Earlsfield Atos Anne 1-2 One of the three last stations to be replaced by Atos.

Anne only announces Fast Train announcements on Platfom 1 The Atos system had replaced the Ditra system on 21-5-2019.

Rodger 3
Eastleigh Atos Anne 1 Chimes used.

Bridge link and ticket hall audio is from platform 2-3.

Rodger 2-3
Effingham Junction Atos Anne 1
Rodger 2
Egham Atos Anne 1
Rodger 2
Esher Atos Anne 1 Platforms 2-3 are disused
Rodger 4
Ewell West Atos Anne 1
Rodger 2
Farnham Atos Anne Global One of the First 5 SWR stations to use the Atos system. No chimes. New Infotec Silver Screens installed.
Fareham Atos Anne 1 Atos replaced Ditra in April 2019.
Rodger 3
Farnborough

(Main)

Atos Anne 1 No chimes. New Infotec Silver Screens installed.

Atos replaced KeTech in Jan-Feb 2019.

Rodger 2
Feltham Atos Anne 1
Rodger 2
Feniton Atos Anne Global
Fleet Atos Anne 1
Rodger 2
Fratton Atos Anne 1
Rodger 2-3
Frimley Atos Anne Global
Fulwell Atos Anne 1
Rodger 2
Gillingham (Dorset) Atos Anne Global
Godalming Atos Anne 1 Celia had replaced Phil in late March 2019

The Atos system had replaced in Ditra system in April 2019.

Rodger 2
Guildford Atos Anne 1-2,

5-6

Chimes used in all Automated Train announcements.

No "Mind the Gap" announcement on all Platforms.

Bridge Link announcements are station announcements and staff pre-recorded announcements only.

Subway and Station Concourse train announcements are from all Platforms in random.

Please note that Platform 7 is currently unused (All trains doors will open on Platform 6).

Phil took over announcements from Celia on Platform 7-8 in Feb 2017, and Platforms 3-4 in May 2018. The Worldline Atos system had replaced the Ditra system on Wednesday 24/4/2019.

Please note that all automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions being imposed on the station.

Network Rail had took over the management of Guildford station from South Western Railway in April 2018.

Rodger 3-4,

(7)-8

Grateley Atos Anne 1
Rodger 2
Hamble Atos Anne 1
Rodger 2
Hampton Atos Anne 1 The Atos system had replaced the Ditra system on Monday 13th May 2019
Rodger 2
Hampton Court Atos Anne Global
Havant Atos Anne 1 Atos had took over Ditra on 18th March 2019.
Rodger 2
Haslemere Atos Anne 1 New Infotec Silver screens installed
Rodger 2-3
Hedge End Atos Anne 1 No chimes. No mind the gap announcement.
Rodger 2
Hilsea Atos Anne 1 No chimes.
Rodger 2
Hinchley Wood Atos Anne 1 The Atos system had replaced the DItra system in May 2019
Rodger 2
Hinton Admiral Atos Anne 1 The Atos system had replaced the DItra system in 15-16th May 2019
Rodger 2
Honiton Atos Anne Global The Atos system had replaced Ditra in Mid-March 2019
Hook Atos Anne 1
Rodger 2
Horsley Atos Anne 1
Rodger 2
Hounslow Atos Anne 1 No chimes.
Rodger 2
Isleworth Atos Anne 1
Rodger 2
Kew Bridge Atos Anne 1
Rodger 2
Kingston Atos Anne 2-3 One of the First 5 SWR stations to use the Atos system. New Infotec silver screens installed
Rodger 1
Liphook Atos Anne 1 Previously Phil Sayer, Global
Rodger 2
Liss Atos Anne 1
Rodger 2
London Road

(Guildford)

Atos Anne 1 When this station is called out in calling points, Anne says “London Road” and Rodger says “London Road Guildford”.
Rodger 2
Lymington Town Atos Anne Global
Lymington Pier Atos Anne Global
Malden Manor Atos Anne 1
Rodger 2
Martins Heron Atos Anne 1
Rodger 2
Micheldever Atos Anne 1 Platform 3 not used and no announcements are made.
Rodger 2
Millbrook Atos Anne Global
Netley Atos Anne 2
Rodger 1
New Malden Atos Anne 1 Platforms 2-3 are disused
Rodger 4
New Milton Atos Anne Global The Atos system had replaced the Ditra system on 15th May 2019.
Mottisfont and Dunbridge Atos Anne Anne voices the "Next Train" button at this station. Mottisfont and Dunbridge was transferred from GWR to SWR on the 1st of April 2020.
Norbiton Atos Anne 1
Rodger 2
North Sheen Atos Anne 1
Rodger 2
Overton Atos Anne 1 The Atos system replaced the Ditra system in April 2019. No chimes.
Rodger 2
Oxshott Atos Anne 1
Rodger 2
Parkstone Atos Anne 2
Rodger 1
Petersfield Atos Anne 1 Atos had replaced Ditra in late March 2019
Rodger 2
Pinhoe Atos Anne 2
Rodger 1
Poole Atos Anne 1 No Chimes.
Rodger 2
Portchester Atos Anne Global
Portsmouth & Southsea Atos Anne 1-2, Chimes used

Anne & Roger replaced Phil in mid-December 2018 2-3 announcements per train depends on situation.

Rodger 3-4
Portsmouth Harbour Atos Anne Global Chimes used

Anne replaced Phil in Late February 2019

New Infotec Silver Screens installed.

Putney Atos Anne 1,4 Last SWR's big station with the Ditra system and operational announcements.

The Atos system had replace the Ditra system on 21/5/2019.

Rodger 2-3
Queenstown Road Atos Anne 2-3 Platform 1 is disused. Anne replaced Phil in Early May 2019. Rodger announces "mind the gap at this station."
Raynes Park Atos Anne 1-2
Rodger 3-4
Richmond Atos Anne 1, 3-7 Chimes Used in all announcements.

Anne also announces London Underground and London Overground services.

Anne and Rodger replaced Phil and Celia in May 2019.

Rodger 2
Romsey Atos Anne 1 Chimes Used

Station transferred from GWR to SWR on the 1st of April 2020. Now SWR Atos System

Rodger 2
Rowlands Castle Atos Anne 1
Rodger 2
Salisbury Atos Anne 2-3 Chimes used on all train announcements (Platform 1 and 5 are out of public use)

No "Mind the Gap announcement" on all platforms.

Phil was replaced by Anne and Rodger in late February 2019.

Rodger 4,6
Shawford Atos Anne 1
Rodger 2
Shepperton Atos Anne Global One of the first 5 SWR stations to receive the ATOS installation. New Infotec silver screens installed.
Sherborne Atos Anne 1 The Ditra system had been replaced by the Atos system in late April 2019
Rodger 2
Sholing Atos Anne

Roger

1

2

Replaced Phil.
Surbiton Atos Anne 1-2 Chimes used on all train announcements.

The Atos system had replaced the Ditra system on 2/4/2019.

Rodger 3-4
Southampton Central Atos Anne 1,4 Chimes used.

The Atos system had replaced the Ditra system between Mid-Late March 2019.

Rodger 2-3
Southampton Airport Parkway Atos Anne 1 Last SWR station with New Celia announcements.

Atos controlling screens with New Celia announcing trains.(20/5/2019).

The Atos system had completely replaced the Ketech system on 21-5-2019.

Rodger 2
Staines Atos Anne 1 The Atos system replaced the Ditra system in early-Mid May 2019.
Rodger 2
St Margarets Atos Anne 1-2
Rodger 3
St Denys Atos Anne 1,4 Celia replaced between February and March 2019
Rodger 2-3
Stoneleigh Atos Anne Global The Atos system had replaced the Ditra system on 20/5/2019.
Rodger Not in use
Strawberry Hill Atos Anne 1
Rodger 2
Sunbury Atos Anne 1
Rodger 2
Sunningdale Atos Anne 1
Rodger 2
Sunnymeads Atos Anne 1
Rodger 2
Swanwick Atos Anne 1
Rodger 2
Sway Atos Anne 1,2
Swaythling Atos Anne 1
Rodger 2
Syon Lane Atos Anne 1
Rodger 2
Teddington Atos Anne 1
Rodger 2
Templecombe Atos Anne Global
Tisbury Atos Anne 1 Ditra had been replced in late April 2019.
Thames Ditton Atos Anne 1 One of the first 5 Atos installations on the SWR network. New Infotec silver screens installed.
Rodger 2
Totton Atos Anne Global Speakers are poor quality and announcements on Platform 2 are really quiet .
Twickenham Atos Anne 2-3 No platform 1
Rodger 4-5
Upper Halliford Atos Anne 1
Rodger 2
Vauxhall Atos Anne 1-2, 5-6 Chimes used.

Times not announced on Warterloo bound services. The Atos System took over the Ditra system in April 2019.

Rodger 3-4, 7-8
Virginia Water Atos Anne 1,4
Rodger 2-3
Walton-on- Thames Atos Anne 1 The first station to receive new Infotec Silver screens similar to TPE stations.
Rodger 2
Wanborough Atos Anne 1
Rodger 2
Wandsworth Town Atos Anne 1,4
Rodger 2-3
West Byfleet Atos Anne 1 The Atos system had replaced the Ditra system in Mid-May 2019.
Rodger 2-3
Weybridge Atos Anne 1-2 No chimes.
Rodger 3
Weymouth Atos Anne Global
Whimple Atos Anne Global
Whitchurch Atos Anne 1
Rodger 2
Wimbledon Atos Anne 5-6, 9 Chimes used.

Elinor Hamilton announces District Line Platforms 1-4

Rodger announces “Mind The Gap” on Platforms 5, 8 and 9.

Anne and Rodger announces Fast train announcements on Platforms 6 and 7 only.

Only one announcement per train.

Anne and Rodger replaced Phil and Celia in March 2019.

Rodger 7-8
Winchester Atos Anne 1 Chimes used.

New Infotec Silver Screens installed. The Atos system replaced the KeTech system in Late February 2019.

Rodger 2
Winchfield Atos Anne 1 Anne and Rodger replaced Celia in January - February 2019.
Rodger 2
Windsor & Eton Riverside Atos Rodger Global Rodger replaced Phil in November 2018
Woking Atos Anne 1,5-6 The Atos system had replaced the Ditra system on Monday 4th March 2019.

Bridge-link announcements are from all Platforms in random.

Platform 3 is an individual zone.

Platforms 5-6 voice zones are individual to each other.

Chimes used in Atos Automated Announcements only, SWR staff pre-recorded announcements does not have chimes.

No "Mind the Gap" announcement on all Platforms.

Rodger 2-4
Wokingham Atos Anne 1 New Infotec Silver Screens installed. No chimes | Phil replaced by Anne & Roger in Nov 2018
Rodger 2
Woolston Atos Anne 1
Rodger 2
Worplesdon Atos Anne 1
Rodger 2
Wraysbury Atos Anne 1
Rodger 2
Yeovil Junction Atos Anne Global Phil replaced by Anne in 2019.

Southeastern stations

At most stations, announcements are played three minutes before arrival and once again whilst the train is arriving. At origin stations, trains are announced only once at three minutes prior to departure. Unless specified, the station uses 'This train has X coaches'.

Anne announces Train information eg. 'There are no working toilets on board this train today.'

If stations have small ex-Connex DMI's or new small black dot matrix e.g. Martin Mill, Kemsing, Barming, Shepherds Well then they will not have announcements with them

For some Acapela Rachel Announcements some stations e.g. Cuxton uses TOC at end 'This service is operated by Southeastern' in a similar fashion to East Midlands Railway, and at some stations she doesn't.

Station System Voice Platforms Notes
Ashford International Atos Anne 1-2, 5-6 2 announcement per through train.
Ditra Celia Drummond 3-4 Eurostar platforms.
Aylesford Atos Acapela Rachel 1, 2
Bat & Ball Atos Acapela Rachel 1, 2
Battle Atos Anne Global
Bearsted Atos Anne 1, 2 One announcement per train.
Beckenham Junction Atos Anne

Mike

1, 2

3,4

Belvedere Atos Anne Global
Bickley Atos Anne Global
Blackheath Atos Anne

Mike

1

2

Brixton Atos Anne 1, 2 Anne replaced Roger (Ditra) in 2012.
Broadstairs Atos Anne 1, 2
Bromley North Atos Anne Global Grove Park shuttle service will depart from either Platform 1 or Platform 2
Bromley South Atos Anne 1-2 Previously Acapela Rachel and before Charlotte.
Mike 3-4
Canterbury East Atos Anne 1 Speakers are broken
Mike 2 Speakers are broken
Canterbury West Atos Anne

Mike

1

2

Charlton Atos Anne Global
Chatham Atos Anne

Mike

1

2

Previously Acapela Rachel
Chelsfield Atos Anne 1, 2
Chislehurst Atos Anne 1, 2-3, 4 One announcement per train.
Clock House Atos Anne 1, 2
Crayford Atos Anne 1, 2
Crowhurst Atos Acapela Rachel 1, 2
Cuxton Atos Acapela Rachel 1, 2 Announcements made through CIS

CIS on Platforrm 1 OOU

Deal Atos Anne 1, 2 Announcemnts are made multiple for Cancellations and Delayed

Announcements are made on arrival into the station

Announcements are not announced for services departing from Platform 1 if services depart from Platform 1

Announced 3 min before departure from Platform 2 if services start at Deal

Prev. Boofay

Deptford Atos Anne Global Anne also announces the Transport for London travel information as well. Anne replaced Roger (Ditra) in 2012.
Dover Priory Atos Mike 1 1 Announcement per train, 3 minuets before departure

Calling trains are made on arrival into the station

Anne use to announce trains of Platform 1 till early 2018/late 2017

Atos Anne 2-3
East Farleigh Atos Acapela Rachel 1, 2
Ebbsfleet International Atos Anne 2-3, 5-6
Ditra Celia Drummond 1, 4 Eurostar platforms.
Elmers End Atos Anne 2, 3 Platform 1 is used by Tramlink and is not announced.
Erith Atos Anne Global
Etchingham Atos Anne 1, 2
Farningham Road Atos Anne Global
Faversham Atos Anne 1-2
Mike 3-4
Folkestone Central Atos Anne Global
Folkestone West Atos Acapela Rachel 1, 2 Announcements are only made through the CIS Screens
Frant Atos Acapela Rachael 1, 2
Gillingham Atos Anne

Mike

1-2

3

Platform 1 is a spare bay platform and has been since 2018.
Gravesend Atos Anne 0, 2
Mike 1
Greenhithe Atos Anne 1, 2
Greenwich Atos Anne 2 Anne & Mike do not announce DLR trains.
Mike 1
Grove Park Atos Anne 1, 2-3, 4-5 Previously Acapela Rachel
Halling Atos Acapela Rachel 1, 2
Hastings Atos Mike 1-2 One announcement per train. Not all trains which at start at the station are announced.
Anne 3-4
Hayes Atos Anne Global
Headcorn Atos Anne 1, 2
Herne Bay Atos Anne 1, 2
Herne Hill Atos Anne 1-2 One announcement per train.
Mike 3-4
Hither Green Atos Anne 1, 4, 6 Anne & Mike replaced Charlotte & Roger (Ditra system) in late 2012.
Mike 2-3, 5
Kearsney Atos Acapela Rachel 1,2
Kemsley Atos Acapela Rachel 1, 2
Kidbrooke Atos Anne 1, 2 Previously Roger (Ditra) until replaced with Acapela Rachel in 2012.
Ladywell Atos Anne Global Previously Acapela Rachel
Lee (London) Atos Anne 1, 2 Previously Acapela Rachel
Lewisham Atos Anne

Mike

1,3

2,4

Previously Roger (Ditra).
London Waterloo East Atos Mike A-D

2 announcements per train. Mike replaced Anne in September 2016. Lettered platforms, so as not to be confused with the numbered London Waterloo.

Maidstone Barracks Atos Acapela Rachel 1, 2
Maidstone East Atos Anne Global
Margate Atos Anne

Mike

1, 4

2-3

Maidstone West Atos Anne Global
Maze Hill Atos Anne 1, 2
Minster Atos Acapela Rachel 1, 2
New Beckenham Atos Anne 1, 2
New Cross Atos Anne A-D Platforms are lettered, so as not to be confused with New Cross Gate which uses numbered platforms. Anne replaced Charlotte in 2012.

Platform D is served by London Overground

New Hythe Atos Acapela Rachel 1, 2
Newington Atos Mike 1, 2
Orpington Atos Anne 1-2, 5-6 Previously Charlotte & Roger, Charlotte announced all platforms, Roger announced Security, left luggage and other general announcements announcements. Ditra was replaced in mid-2012 by Atos system.
Mike 3-4, 7-8
Otford Atos Anne 1, 2
Paddock Wood Atos Anne 1, 2-3
Petts Wood Atos Anne 1-2
Mike 3-4
Pluckley Atos Anne 1, 2
Plumstead Atos Anne Global
Rainham (Kent) Atos Anne

Mike

0-1

2

Ramsgate Atos Anne 1-2 One announcement per train.

In the past it was Rodger until 2010 then Charlotte replaced Roger. Anne & Mike replaced Charlotte in 2012/2013.

Mike 3-4
Robertsbridge Atos Anne 1, 2
Rochester Atos Anne

Mike

1

2-3

Acapela Rachel replaced Roger in 2012 Anne & Mike replaced Acapela Rachel in 2013. New station opened in December 2015.

One announcement per train. P3 used for Peak Hour Trains

Sandling Atos Acapela Rachael 1, 2
Sandwich Atos Acapela Rachael 1,2
Sevenoaks Atos Anne 1-2 Anne replaced Charlotte. One announcement per train.
Mike 3-4
Shortlands Atos Anne 1-2 Trains rarely depart from platforms 3 and 4
Shepherds Well Atos Acapela Rachel 1, 2 New Screens added- July 2020

Announcements added - 20/08/2020

Announces trains 4 mins prior to arrival and when the train is approaching the station.

Sheerness-on-sea Atos Anne Global
Sittingbourne Atos Anne

Mike

1

2-3

Slade Green Atos Anne Global
St Mary Cray Atos Mike

Anne

1-2

3-4

Stonegate Atos Acapela Rachael 1, 2
Stratford International Atos Anne  2-3 Two announcements per train.

Platforms 1 and 4 were planned Eurostar platforms and are inaccessible. No announcements play on those platforms.

Strood Atos Anne 1, 2-3 Previously Acapela Rachel and before Roger (Ditra).
St Leonard's Warrior Square Atos Anne 1, 2
Swale Atos Acapela Rachel 1
Swanley Atos Anne Global
Tonbridge Atos Anne 1-2 Plus Rail Replacement Announcements
Mike 3-4
Tunbridge Wells Atos Anne 1 One announcement per train.
Mike 2
Wadhurst Atos Anne 1, 2
Walmer Atos Acapela Rachel 1, 2
West Malling Atos Anne 1, 2
West St Leonards Atos Anne 1 , 2
West Wickham Atos Anne 1, 2
Westcombe Park Atos Anne Global
Woolwich Arsenal Atos Anne 1, 2
Woolwich Dockyard Atos Anne Global

Southern (GTR) stations

As Of Early 2019, All Southern stations that used to have the Amey and Ditra systems have now been replaced by the Atos system.

The Atos system only does one announcement per train:

"Platform 4 for the 1048 Gatwick Express service to London Victoria. Calling at Gatwick Airport and London Victoria only. This train is formed of 8 coaches." (Ends here)

Station System Voice Platforms Notes
Aldrington Atos Anne

Matt

Amberley Atos Anne

Matt

Angmering Atos Anne

Matt

1

2

Appledore Atos Anne 1 Anne also makes 61016 announcements 6 mins before train
Atos Matt 2 Quiet. Matt Announces trains when trains have arrived.
Arundel Atos Anne

Matt

To Be Comfirmed
Ashtead Atos Anne

Matt

1

2

Balcombe Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Balham Atos Anne Global
Banstead Atos Anne

Matt

1

2

Barnham Atos Anne 3 The Atos system had replaced the Ditra system in the Christmas period of 2018.
Matt 1-2
Battersea Park Atos Matt 2-3 Platform 1 is disused. Platform 2 is served by London Overground limited services.

Old Ditra screens but in Atos version wordings and announcements.

Anne 4-5
Belmont Atos Anne

Matt

1

2

Berwick Atos Anne

Matt

1

2

Bexhill Atos Anne 1
Matt 2
Bishopstone Atos Anne 1 Only one platform
Bognor Regis Atos Anne

Matt

1-2

3

Bosham Atos Anne 1
Matt 2
Billingshurst Atos Anne

Matt

To Be Comfirmed
Brighton Atos Anne

Matt

Global Phil took over all announcements from Celia when she shared the platforms with Phil. Phil was replaced by "Only woman" early in 2015 and "Only Woman" was replaced by Anne & Matt in February 2018.

Matt announces train services along the Southern Coastway services and Anne announces London-bound Trains. Please note when trains are subjected to delays and cancellations, Matt is responsible for announcing all such announcements, not Anne.

Speakers at Brighton are not easy to hear due to old amplifiers possibly from BR.

Burgess Hill Atos Anne

Matt

1

2

Carshalton Atos Anne

Matt

1

2

Carshalton Beeches Atos Anne

Matt

1

2

Caterham Atos Anne Global
Cheam Atos Anne

Matt

1

2

Chichester Atos Anne

Matt

1

2

Chipstead Atos Anne

Matt

1

2

Collington Atos Anne

Matt

1

2

Old KeTech screens but in Atos wordings and announcements
Cooden Beach Atos Anne

Matt

1

2

Cooksbridge Atos Anne

Matt

1

2

Coulsdon South Atos Anne 1 Phil/Celia replaced February 2018.
Matt 2
Coulsdon Town Atos Anne

Matt

1

2

Crawley Atos Anne

Matt

1

2

Dorking Atos Anne

Matt

1

2-3

Durrington-on-Sea Atos Anne

Matt

1

2

Earlswood Atos Anne

Matt

1

2

Eastbourne Atos Anne

Matt

1-2

3

East Croydon Atos Anne

Matt

1-2, 5-6

3-4

Phil/Celia replaced by Only Woman in early 2014. Only Woman replaced by Anne and Matt in January 2018. Anne announces platforms 1-2 and 5-6, Matt announces 3-4. Sometimes they announce at different times.
East Dulwich Atos Anne

Matt

1

2

East Grinstead Atos Anne

Matt

To Be Comfirmed
Edenbridge Atos Anne

Matt

1

2

Old KeTech screens but in Atos wordings and announcements.
Epsom Atos Matt

Anne

1-2

3-4

Epsom Downs Atos Matt 1
Emsworth Atos Anne

Matt

1

2

Atos replaced Ditra on 23/1/2019
Eridge Atos Anne 1 Platform 1 used to be Acapela Rachel. Platforms 2 and 3 are owned by the Spa Valley Heritage Railway and have no announcements.
Ewell East Atos Anne

Matt

1

2

Falmer Atos Anne

Matt

1

2

'The next train to arrive at platform x' is used here.
Ford Atos Anne Global Anouncements are quiet.

Old Ditra screens but in Atos version wordings and announcements.

Gatwick Airport Atos Anne

Matt

1-2,5-6

3-4, 7

Anne/Mike replaced mid-2013. Only Woman replaced by Anne and Matt April 2018. Chimes used.
Glynde Atos Anne

Matt

Goring-by-Sea Atos Anne

Matt

1

2

Hackbridge Atos Anne

Matt

1

2

Ham Street Atos Anne

Matt

TBC
Hampden Park Atos Anne 1
Matt 2
Hassocks Atos Anne

Matt

1

2

Haywards Heath Atos Anne

Matt

3-4

1-2

Horley Atos Anne 1, 4 Chimes are used
Matt 2-3
Horsham Atos Anne 1-2 Celia & Phil replaced.
Matt 3-4
Hove Atos Anne 1-2
Matt 3
Ifield Atos Anne

Matt

1

2

Kenley Atos Anne

Matt

1

2

Kingswood  Atos Anne

Matt

1

2

Lancing Atos Anne

Matt

1

2

Leatherhead Atos Anne

Matt

1

2

Phil/Celia replaced in April 2018
Lewes Atos Anne 2,3
Matt 1,4-5
Littlehampton Atos Anne

Matt

London Road (Brighton) Atos Anne

Matt

1-2
Merstham Atos Anne 1 Phil/Celia replaced in April 2018.
Matt 2
Mitcham Eastfields Atos Anne

Matt

1

2

Mitcham Junction Atos Anne

Matt

1

2

Moulsecoomb Atos Anne

Matt

1

2

Phil/Celia replaced in January 2019
Newhaven Harbour Atos Anne

Matt

1

2

Newhaven Town Atos Anne

Matt

1

2

Norbury Atos Anne

Matt

2

1

Normans Bay Atos Anne

Matt

TBC No CIS Screens.
North Dulwich Atos Anne

Matt

Ore Atos Anne

Matt

TBC
Peckham Rye Atos Anne 3,4
Matt 1,2
Pevensey & Westham Atos Anne

Matt

TBC
Pevensey Bay Atos Anne

Matt

TBC
Polegate Atos Anne

Matt

TBC
Plumpton Atos Anne

Matt

1

2

Preston Park Atos Anne

Matt

1-2

3

Purley Atos Anne 1, 4-5 Phil/Celia replaced in March 2018. Anne and Matt announce fast train on Platforms 1 & 2.
Matt 2-3, 6
Purley Oaks Atos Anne

Matt

2-3

1,4

Queens Road Peckham Atos Anne Global Anne replaced Phil.
Redhill Atos Anne

Matt

1,2

0,3

Celia took over announcements from Phil on Platforms 1 & 2 in 2016.

Celia replaced in late October 2017. Platform 0 added in early 2018.

Reedham Atos Anne

Matt

1

2

Reigate Atos Anne 2 Atos had replaced Ditra between February and March 2018
Matt 1
Rye Atos Anne Global
Salfords Atos Anne 1
Matt 2
Sanderstead Atos Anne 1
Matt 2
Seaford Atos Anne 2 There is no Platform 1.
Selhurst  Atos Anne

Matt

2

1

Old Ditra screens but in Atos version wordings and announcements.
Shoreham-by-Sea Atos Anne

Matt

1

2

Old Ditra screens but in Atos version wordings and announcements.
South Bermondsey Atos Anne Global Anne replaced Phil
South Croydon Atos Anne

Matt

2-3

1, 4-5

Southwick Atos Anne

Matt

1

2

Sutton Atos Anne 1,4
Matt 2-3
Streatham Common Atos Anne

Matt

2

1

Streatham Atos Anne

Matt

2

1

One announcement per train only.

Phil was replaced in Nov/Dec 2018.

Tadworth Atos Anne Global
Tattenham Corner Atos Anne Global
Thornton Heath Atos Anne

Matt

2

1

Old Ditra screens but in Atos version wordings and announcements
Three Bridges Atos Anne

Matt

1, 3-4

2, 5

Anne & Matt Replaced Phil & Celia In January 2018.
Tulse Hill Atos Anne

Matt

1,4

2-3

Upper Warlingham Atos Anne 1 Phil and Celia replaced in summer 2018.
Matt 2
Waddon Atos Anne

Matt

1

2

Wallington  Atos Anne

Matt

1

2

Wandsworth Common Atos Anne

Matt

1

2

Whyteleafe Atos Anne

Matt

1

2

Whyteleafe South Atos Anne

Matt

1

2

Wivelsfield Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Woodmansterne Atos Anne

Matt

1

2

West Worthing Atos Anne

Matt

1

2

Worthing Atos Anne

Matt

1-2

3

Old Ditra screens with Atos version of wordings and settings.

TfL Rail stations

All TfL Rail stations are voiced by Anne.

Station System Voice Platforms Notes
Abbey Wood Atos Anne Global Owned by Southeastern before the 2017 renovation, although TfL Rail trains themselves do not go there yet. This was done in preparation for Crossrail.
Acton Main Line Atos Anne 2-3, 4 Platform 1 does not exist. Anne took over Rodger on Platform 4 upon transfer from GWR to TfL Rail in 2018.
Brentwood Atos Anne Global
Burnham Atos Anne Global Owned by GWR before 2018
Chadwell Heath Atos Anne Global
Ealing Broadway Atos Anne 1, 2-3, 4 Platforms 1 & 2 are fast lines fast train announcements only play on those platforms. TfL took over from GWR in 2018 and Rodger removed.
LU Elinor 5, 6-7, 8 5+6 Central Line

7+8 District Line

Forest Gate Atos Anne Global
Gidea Park Atos Anne Global
Goodmayes Atos Anne Global
Hanwell Atos Anne Global
Harold Wood Atos Anne Global
Hayes & Harlington Atos Anne Global Rodger removed upon the station's transfer from GWR to TfL Rail management
Ilford Atos Anne Global
Iver Atos Anne Global
Langley Atos Anne Global
Manor Park Atos Anne Global
Maryland Atos Anne Global
Romford Atos Anne Global
Seven Kings Atos Anne Global
Southall Atos Anne Global
Stratford KeTech Emma 1, 2 London Overground
Atos Anne 5, 8, 9-10, 10a, 11, 12 Previously Boofay until Jan 2009 Anne replaced her. Was previously managed by Greater Anglia.

P9-12 Greater Anglia

P5+8 TFL Rail

P4+7 London Underground Central Line

Other platforms are London Underground Jubilee Line or Docklands Light Railway

LU Ellinor Hamilton 13, 14-15
Taplow Atos Anne Global Rodger removed upon transfer from GWR to TfL Rail.
West Drayton Atos Anne Global
West Ealing Atos Anne Global

Thameslink (GTR) stations

Thameslink stations typically have each train announced once, announced when the train is arriving into the station. Trains which start at the station are announced three minutes before departure time. All stations are voiced by Anne or Matt, with the exception of the below.

Station System Voice Platforms Notes
Beckenham Hill Atos Anne Global
Bedford Atos Anne 1-1a, 4
Matt 2-3
Bellingham Atos Anne Global
Catford Atos Anne 1, 2 Owned by Southeastern before 2018.
City Thameslink Atos Anne 2
Matt 1
Crofton Park Atos Anne Global
Denmark Hill Atos Anne

Matt

1, 4

2-3

Two announcements per train. Formerly a Southeastern station.
Elephant & Castle Atos Anne 1+4
Matt 2-3
Elstree & Borehamwood Atos Anne Global
Farringdon Atos Anne 3
Matt 4
Flitwick Atos Anne Global
Harlington Atos Anne Global
Harpenden Atos Anne 1+4
Matt 2-3
Haydons Road Atos Anne Global
Hendon Atos Anne 2-3
Matt 1, 4
Kentish Town Atos Anne 1, 4
Matt 2-3
Leagrave Atos Anne Global
Loghborough Junction Atos Anne Global
London Blackfriars Atos Matt 1
Anne 2+3+4
Luton Atos Matt 1-2
Anne 3-4, 5
Luton Airport Parkway Atos Anne

Matt

1,4

2,3

Mill Hill Broadway Atos Anne Global
Morden South Atos Anne Global
Nunhead Atos Anne Global
Kentish Town Atos Anne 1, 4
Matt 2, 3
Radlett Atos Anne 1
Matt 2
Ravensbourne Atos Anne Global Owned by Southeastern before 2018
South Merton Atos Anne Global
St Albans City Atos Anne 1+4
Matt 2-3
St Helier Atos Anne Global
London St Pancras Intl Atos Matt A Anne announces Northbound and Matt anounces Southbound.
Anne B
Sutton Common Atos Anne Global
Tooting Atos Anne Global
West Hampstead Thameslink Atos Anne 1+4 Not to be confused with West Hampstead which is London Overground and Underground.
Matt 2-3
West Sutton Atos Anne

Matt

1

2

Wimbledon Chase Atos Anne Global

TransPennine Express stations

In addition to the main train announcements, provided by 'Rob', all TPE stations have generic announcements provided by an unknown female voice. Several stations included in the old franchise have been transferred to Northern. In December 2017, all TransPennine-owned stations changed to ATOS 'Anne'.

Station System Voice Platforms Notes
Barnetby Atos Anne Global (ATOS Anne from December 2017)

1 Announcement Per Train (When train approaching platform)

NOTE: If a message is playing as a train arrives into a platform, the train will go unannounced.

Brough Atos Anne Global (ATOS Anne from December 2017)
Cleethorpes Atos Anne Global (ATOS Anne from December 2017)
Dewsbury Atos Anne Global (ATOS Anne from December 2017)
Grimsby Town Atos Anne Global

(ATOS Anne from December 2017)

Trains announced 3 minutes before arrival/departure

Terminating services are unannounced

Huddersfield Atos Anne Global (ATOS Anne from December 2017)
Hull Atos Anne Global (ATOS Anne from December 2017)
Malton Atos Anne Global (ATOS Anne from December 2017)
Manchester Airport Atos Anne Global Formerly manual. Switched in August 2018.
Middlesbrough Atos Anne Global (ATOS Anne from December 2017)
Northallerton Atos Anne 1,2 (ATOS Anne from December 2017)
Scarborough Atos Anne Global (ATOS Anne from December 2017)

NO terminating announcements

Announcements go off 5+2 mins before departure

Scunthorpe Atos Anne Global (ATOS Anne from December 2017)

Terminating services are announced. Trains announced 3 minutes before arrival/departure

Seamer Atos Anne Global (ATOS Anne from December 2017)
Selby Atos Anne Global (ATOS Anne from December 2017)
Stalybridge Atos Anne Global

(ATOS Anne from December 2017)

Thirsk Atos Anne Global (ATOS Anne from December 2017)

Thornaby

Atos Anne Global (ATOS Anne from December 2017)
Yarm Atos Anne Global (ATOS Anne from December 2017)

Transport for Wales stations

All stations with bilingual announcements have Welsh announced first, unless otherwise stated.

Most stations without Ruth & Glyn use Acapela Rachel & Geraint, with announcements being played through the destination boards in both English and Welsh. Some smaller stationa have no announcments at all.

Geraint is the new Welsh voice, for the Transport for Wales Text to Speech system.

Station System Voice Platforms Notes
Abercynon Atos Peter &

Geriant

1 Acapela Peter seems to be announcer at Abercynon station.
Aberdovey Atos Acapela Rachel & Geriant 1 Bilingual announcements.
Aberech Atos Acapela Rachel & Geriant 1
Abergavenny Atos Ruth & Glyn Global Bilingual announcements
Aberystwyth Atos Ruth & Glyn 1 Bilingual announcements. Announcements are quiet.
Barmouth Atos Ruth & Glyn Global Previously Acapela Rachel. Chimes used.
Barry Atos Acapela Rachel & Geriant 1, 2-3 Bilingual announcements
Bordorgan Atos Acapela Rachel & Geriant 1, 2 Bilingual announcements
Bridgend Atos Ruth & Glyn Global Bilingual announcements
Borth Atos Acapela Rachel & Geriant 1
Caersws Atos Acapela Rachel & Geriant 1
Caldicot Atos Acapela Rachel & Geriant Global
Cardiff Bay Atos Ruth & Glyn 1 Only one platform.
Cardiff Central Atos Ruth 0-4, 6-8 Bilingual announcements
Glyn
Cardiff Queen Street Atos Ruth & Glyn 1-2, 3-4, 5 Bilingual announcements.

Announcements Zoned.

Platform 1 used for shuttle service to Cardiff Bay.

Carmarthen Atos Ruth & Glyn Global Bilingual announcements
Cefn-y-Bedd Atos Acapela Rachel & Geriant Global Bilingual announcements
Chester Atos Ruth 1-3, 4-5, 6-7

Announcements global on the footbridge.

Note: Anne reads 'Northern' and 'MerseyRail Electrics' not Ruth.

Chirk Atos Ruth & Glyn Global
Clarbeston Road Atos Acapela Rachel & Geriant Global
Colwyn Bay Atos Ruth & Glyn Global Bilingual announcements
Cricceth Atos Acapela Rachel & Geriant 1
Crosskeys Atos Acapela Rachel & Geriant 1, 2
Cwmbran Atos Acapela Rachel & Geriant Global Bilingual announcements
Dovey Junction Atos Acapela Rachel & Geriant Global
Ebbw Vale Parkway Atos Acapela Rachel & Geriant 1
Ebbw Vale Town Atos

Acapela Rachel & Geriant

1
Energlyn & Churchill Park Atos Acapela Rachel & Geriant 1, 2
Fairbourne Atos Acapela Rachel & Geriant 1, 2
Ferryside Atos Acapela Rachel & Geriant 1, 2
Fishguard & Goodwick Atos Acapela Rachel & Geriant Global Bilingual announcements
Gowerton Atos Acapela Rachel & Geriant Global Bilingual announcements
Gwersllt Atos Acapela Rachel & Geriant 1, 2 Bilingual announcements
Harlech Atos Ruth & Glyn Global Bilingual announcements.
Haverfordwest Atos Ruth & Glyn 1 Bilingual announcements

No CIS on Platform 2.

Hereford Atos Ruth Global
Holyhead Atos Ruth & Glyn 1, 2, 3
Kidwelly Atos Acapela Rachel & Geriant Global
Leominster Atos Acapela Rachel & Geriant Global Bilingual announcements.
Llanaber Atos Acapela Rachel & Geriant Global
Llandanwg Atos Acapela Rachel 1 Announcements made through the CIS screen.
Llandecwyn Atos Acapela Rachel & Geriant 1
Llanelli Atos Ruth & Glyn Global No Chime

Unsure if the announcements are working.

Ludlow Atos Ruth Global Bilingual announcements, despite the station being located in England.
Llandaf Atos Ruth & Glyn Global Bilingual announcements with chimes
Llandudno Junction Atos Ruth & Glyn 1 - 2, 3, 4 Bilingual announcements, zoned.
Llanfairpwll Atos Acapela Rachel & Geriant Global Bilingual announcements
Llwyngwril Atos Acapela Rachel & Geriant Global
Machynlleth Atos Ruth & Glyn Global Bilingual Announcements
Merthyr Tydfil Atos Acapela Rachel & Geriant 1
Minffordd Atos Acapela Rachel & Geriant 1 Platforms 2 & 3 are Ffestiniog Heritage Railways
Morfa Mawddach Atos Acapela Rachel & Geriant 1
Newport Atos Ruth Global

Bilingual annocuments - English first.

Glyn Global
Newtown Atos Ruth & Glyn Global
Ninian Park Atos Acapela Rachel & Geriant Global
Pembrey and Burry Point Atos Acapela Rachel & Geriant 1, 2
Pembroke Dock Atos Acapela Rachel & Geriant 1, 2
Penhelig Atos Acapela Rachel & Geriant Global
Penrhyndeudraeth Atos Acapela Rachel & Geriant 1
Penychain Atos Acepela Rachel & Geritant 1
Pensarn Atos Acapela Rachel & Geriant 1
Pontyprid Atos Ruth & Glyn Global Chimes used.
Port Talbot Parkway Atos Ruth & Glyn Global
Porthmadog Atos Acapela Rachel & Geriant Global
Pye Corner Atos Acapela Rachel & Geriant Global
Radyr Atos Acapela Rachel & Geriant 1, 2-3 Announcements made through the CIS screen.
Rogerstone Atos Acapela Rachel & Geriant Global
Severn Tunnel Junction Atos Acapela Rachel & Geriant Global

Bilingual announcements

Shrewsbury Atos Ruth Global Announcements in English only. Chimes are played before each announcement.
Swansea Atos Ruth Global Bilingual announcements
Glyn Global
Talsarnau Atos Acapela Rachel & Geriant 1
Talybont Atos Acapela Rachel & Geriant Global
Tenby Atos Acapela Rachel & Geriant 1,2
Tonfanau Atos Acapela Rachel & Geriant Global
Treforest Atos Ruth & Glyn 1,2 Bilingual announcements zoned. Announcements for approaching trains only
Treforest Estate Atos Acapela Rachel & Geriant Global
Tywyn Atos Ruth & Glyn Global Bilingual announcements
Waun-gron Park Atos Acapela Rachel & Geriant Global
Welshpool Atos Acapela Rachel & Geriant Global Bilingual announcements
Wem Atos Geriant Global
Wrexham Central Atos Acapela Rachel & Geriant 1
Wrexham General Atos Ruth & Glyn Global Bilingual announcements

Chimes used.

Global
Penychain Aton Acapela Rachel & Geriant 1 This station has only 1 platform and is a Request Stop.

Bilingual announcements

Pwllheli Atos

Ruth

& Glyn

1

Bilingual announcements, only 1 Platform at this station.

Avanti West Coast stations

Virgin Trains West Coast originally installed the Amey automated announcement system featuring the Only Woman voice at all of their managed stations north of Crewe in 2008. This remained the norm for 8 years, but from 2016, they began installing Amey PA systems at all their managed stations, replacing the Manual systems at all their stations in the process. This was short lived however, and the Amey system has been replaced with Atos which features the more common and widely used voice of Anne. Unless notified, FirstGroup two-tone chimes play.

Station System Voice Platforms Notes :
Birmingham International Atos Anne Global Atos replaced Amey in March 2018.
Carlisle Atos Anne Global The final station to receive the Atos system, having been installed in July 2018
Coventry Atos Anne Global Manual system replaced with the Amey system in May 2017. Atos System replaced Amey system in February 2018.
Crewe Atos Anne Global Atos Anne replaced Only Woman in March 2018. System global for all announcements.
Lancaster Atos Anne Global Anne replaced Only Woman in March 2018
Macclesfield Atos Anne Global
Oxenholme Lake District Atos Anne Global
Penrith North Lakes Atos Anne Global
Preston Atos Anne 1-2, 3-4, 3c, 4c, 5-6, 7 Anne replaced Only Woman in March 2018. Is now zoned.

Chimes removed.

Rugby Atos Anne Global
Runcorn Atos Anne Global No chimes
Stafford Atos Anne Global Manual system replaced with the Amey system in February 2017. Atos System replaces Amey system in March 2018.
Stockport Atos Anne Global Amey system replaced March 2018
Stoke-on-Trent Atos Anne Global Manual replaced in Winter 2016. Amey system replaced In March 2018.
Warrington Bank Quay Atos Anne Global Anne replaced Only Woman in March 2018.
Wigan North Western Atos Anne Global No chimes. Anne replaced Only Woman in March 2018.

West Midlands Railway (WMT) stations

Most stations with announcements are Global Anne. WMR stations typically have one announcement per train, played when the train is arriving at the station (e.g. Platform 2, for the 13:48 West Midlands Railway service to Kidderminster. Calling at: Cradley Heath, Stourbridge Junction, Hagley, Blakedown and Kidderminster. This train has six carriages.). Specifics will be listed below as and when. SP - e.g. Please make sure you travel in the correct part of the train'

For Request Stops e.g. The Lakes, Wood End, Wooton Wawen, Danzey - Anne announces on this for Stopping Trains - " This train only calls here on Request, Passengers intending to join the train should stand on the Platform in clear view of the driver of the approaching train and clearly signal if the wish to board the train

Station System Voice Platforms Notes
Acocks Green Atos Anne Global
Alvechurch Atos Anne Global
Aston Atos Anne Global
Barnt Green Atos Anne Global
Bedworth Atos Anne Global
Birmingham Snow Hill Atos Anne 1-2, 3
Blakedown Atos Anne Global
Bournville Atos Anne Global
Bromsgrove Atos Anne Global
Cradley Heath Atos Anne Global
Chester Road Atos Anne Global
Coventry Arena Atos Anne 1, 2
Danzey Atos Anne Global Request stop.
Droitwich Spa Atos Anne 1, 2
Erdington Atos Anne Global
Five Ways Atos Anne Global
Hagley Atos Anne Global
Hall Green Atos Anne Global
Hartlebury Atos Anne Global
Henley-in-Arden Atos Anne Global
Jewellery Quarter Atos Anne 1-2
Elinor Hamilton 3-4 West Midlands Metro
Kenilworth Atos Anne Global
Kidderminster Atos Anne Global
Kings Norton Atos Anne 1, 4 Platforms 2 & 3 are disused.
Lea Hall Atos Anne Global
Lichfield City Atos Anne Global
Lichfield Trent Valley Atos Anne Global
Longbridge Atos Anne Global
Lye Atos Anne 1, 2
Old Hill Atos Anne Global
Olton Atos Anne Global
Rowley Regis Atos Anne Global
Rugeley Trent Valley Atos Anne Global
Sandwell & Dudley Atos Anne Global
Selly Oak Atos Anne Global
Shirley Atos Anne Global
Smethwick Galton Bridge Atos Anne Global
Smethwick Rolfe Street Atos Anne Global
Spring Road Atos Anne Global
Stechford Atos Anne Global
Stourbridge Junction Atos Anne Global
Stourbridge Town Atos Anne Global
Stratford Upon-Avon Atos Anne Global
Stratford Upon-Avon Parkway Atos Anne Global
Sutton Coldfield Atos Anne Global
Tame Bridge Parkway Atos Anne Global
Telford Central Atos Anne Global
The Hawthorns Atos Anne 1-2
Elinor Hamilton 3-4 West Midlands Metro
The Lakes Atos Anne Request stop.
Tyseley Atos Anne Global
Widney Manor Atos Anne Global
Witton Atos Anne Global
Wolverhampton Atos Anne Global Atos Anne replaced Amey Only Woman in April 2018 when management of the station transferred from Virgin Trains to West Midlands Railway.
Wood End Atos Anne Global Request Stop
Worcester Foregate Street Atos Anne Global
Worcester Shrub Hill Atos Anne Global
Wotton Wawen Atos Anne Global
University Atos Anne Global
Yardley Wood Atos Anne Global

London North Eastern Railway (LNER) stations

London North Eastern Railway are slowly introducing ATOS Anne across their 11 managed stations.

York was the first station, to receive Anne. Currently, Berwick-upon-Tweed, Newcastle, and York are the only stations known to have received new customer information screens. Following the upgrade of the screens at other stations, Anne will be introduced during the install.

(NOTE: Anne will be announcing at all stations by summer 2021.)

There are generally three announcements per train for through trains:

*"The next train to arrive at platform 3 will be the 10:57 LNER Azuma service to London Kings Cross. Calling at: London Kings Cross only. This train has 9 coaches." is played 3-5 minutes before the scheduled arrival time.

*"Platform 3, for the 10:57 LNER Azuma service to London Kings Cross. Calling at..." is played as the train is approaching the station.

*"The train at platform 3 is the 10:57 LNER Azuma service to London Kings Cross. Calling at..." is played either two minutes before departure if the train arrives before then, or as the train is stopping if there is less than two minutes dwell time.

For trains which start at the station, there are generally two:

*"Platform 6, for the 12:02 LNER service to London Kings Cross. Calling at: Doncaster, Retford, Newark Northgate, Grantham, Stevenage and London Kings Cross. This train has 9 coaches." is played 10 minutes before the departure time.

*"The train at platform 6 is the 12:02 LNER service to London Kings Cross. Calling at..." is played 2 minutes before the departure time.

If a service is delayed Anne will announce TOC apologises with or without minutes. *"We are sorry to announce that the 13:35 LNER Azuma service to Edinurgh is delayed or delayed by approximately 9 minutes. This is due to <reason>. LNER Azuma apologises for this late running and the inconvenience caused."

Station System Voice Platforms Notes
Berwick-upon-Tweed Atos Manual New Concourse Screens. Possible to be the next station to have Anne.
Darlington Atos Manual
Doncaster Atos Manual
Durham Atos Manual
Grantham Atos Manual
Newark Northgate Atos Manual
Newcastle Atos Anne Global Anne was enabled in June 2020 at Newcastle.
Peterborough Atos Manual
Retford Atos Manual
Wakefield Westgate Atos Manual
York Atos Anne Global Anne arrived at York on Friday 20th March 2020.

Manual announcements are still made, if required.