Automated Announcements Wiki
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Within the platform listings, zones are separated with commas, and platforms within zones are given as a range with a hyphen. This should be sufficient unless there are any stations where non-contiguous platforms are within the same zone, in which case a + is used to link those non-contiguous platforms. "Global" indicates that the station is not zoned and that all announcements are played through all speakers.

See also: Trains

Voice artist legend

Name Information
Acapela Rachel Text-to-speech system voice. Mainly programmed into the Passenger information system displays at a selected number of stations in the country including those that don't have the automated announcements.
Anne Atos employee and default voice of their system. She is the most commonly used announcer.
Celia Drummond Celia Drummond, professional voice artist, female default voice of KeTech.
Emma Hignett Emma Hignett, professional voice artist, voice of London Overground's Ditra system.
Glyn Welsh language announcements for Transport for Wales.
Manual Systems which are provided by Station staff at any station around the country, or at stations without Text To Speech system or Automated announcements permanently use them. Only London North Eastern Railway have manual announcements at all their stations.
Matt Govia Thameslink Railway(GTR) Great Northern, Southern and Thameslink franchise employee, male and default voice for their Atos system.
Mike Network Rail and Southeastern's male voice for the Atos system.
"Only" woman Unnamed voice artist, voice of the Amey system at London Victoria, Gatwick Airport, Blackpool North and certain Virgin Trains stations. Also used at selected Southern railway stations (e.g East Croydon). As of July 2018, she has been completely phased out. Carlisle was the last station to have the system.
Phil Sayer Phil Sayer, professional voice artist, male and default voice of Ditra and Funkwerk.
Rob TransPennine Express employee, voice of their Siemens system. As of 2018 however, he has been replaced at all stations by Atos Anne.
Rodger Default Male voice for GWR ATOS system and now SWR
Unknown TTS Unknown TTS announcer at some Great Western Railway Stations.
Ruth Former Wessex employee. Voice of TfW Atos system (English announcements only).
Karen Cunningham Now at Edinburgh Waverley (as of winter 2013) also at Glasgow Central (as of spring 2011) and Glasgow Queen Street (as of summer 2014) An Atos Scottish system.
Alison McKay Professional voice over artist and female voice of Siemens at Glasgow Central and Queen Street Low Level and commuter stations throughout Scotland.
TOC Generic Announcer

Some stations additionally play generic announcements recorded by an employee of the TOC that manages the station.

             

Network Rail Stations

 
Station System Voice Platforms Extra Information
Birmingham New Street Atos Anne 1, 2-3, 4-5, 6-7, 8-9, 10-11, 12 Andrew "Andy The Brummie Guy" Smith Left Birmingham New Street In 2016. Celia and Phil were replaced in 2013 when the station was modernised. Announcements local on platforms and certain areas of the station.
Bristol Temple Meads Atos Anne

Rodger

1-4, 9-12

5-8, 13-15

Phil & Celia Were Replaced In 2011 .

Announcements in the main canopy (Platforms 3&5 .) sometimes play at the same time , making it difficult to listen to what is being announced .

Clapham Junction Atos Anne 1-2

5-6,

9,

11-12,

15-16

No chimes at all platforms and no announcements on Platform 17.

Platforms 1 and 2 are London Overground platforms.

1-2 announcement per train(Depends on platforms or situation)

Rodger announces "Please mind the Gap between the train and the platform edge." at all platforms.

Times are not announced in Victoria or Waterloo bound Platforms.

Network Rail took over the management of Clapham Junction station from South Western Railway in April 2018.

The Atos system had took over the Ditra system in early February 2019.

Rodger 3-4,

7-8,

10,

13-14

Edinburgh Waverley Atos Karen Cunningham Global Karen Cunningham replaced Juliet Donnachie in Winter 2013.
Glasgow Central Atos Karen Cunningham 1-15
Siemens Allison 16-17
Guildford Ditra Phil 1-2, 3-4,

5-6, (7)-8

No Chimes on all platforms, Bridge Link train announcements are from Platform 1-2.

Please note that platform 7 is currently unused (Due to noise restrictions imposed, all loudspeakers on platform 8 are muted, only loudspeakers on platform 7 can be heard when trains announcements on platform 8 are being announced)

Phil took over announcements from Celia on Platform 7-8 in Feb 2017, and Platforms 3-4 in May 2018.

"Please stand clear from the edge of Platform (X), this train is ready to leave." was announced in all train departures in the relevant platforms .

Please note that all automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions being imposed on the station.

Network Rail took over the management of Guildford station from South Western Railway in April 2018.

Celia Not in use
Leeds Atos Anne Global Likely the first ever station to use the Anne voice (In 2002)
Liverpool Lime Street Atos Anne Global System does not cover MerseyRail platforms.
London Bridge Atos Mike 1, 4, 6-7, 10-16
Anne 2-3, 5, 8-9
London Cannon Street Atos Mike Global
London Charing Cross Atos Anne Global
London Euston Atos Anne Global Local announcements on platforms .
London Fenchurch Street Manual Global
London King's Cross Atos Anne Global 1 to 3 announcements per train, depends on the time during the day and the train operator. The final announcement is played 3 minutes before departure
London Liverpool Street Atos Anne Global
London Paddington Atos Anne Global Anne now mentions stations with short platforms, along side calling points, and states which coaches passengers should be in for certain stations.

2 announcements per train where the first announcement starts with "Platform X for the......", which is played once the platform number is shown on the screen.

Second announcement starts with "The train at Platform X is the ......", which is played 3 mins before departure

London St Pancras Manual 1-4 East Midlands Trains
Ditra Celia 5-10 Eurostar. Announcements on international departures concourse, departures lounge, and arrivals area.
Atos Anne 11-13 Southeastern High Speed. Not always in use
Atos Matt A Thameslink platforms
Anne B
London Victoria Atos Anne 1-8 Anne announces Southeastern services and Matt announces Southern and Gatwick Express services. "Only Woman" was replaced in early 2018.
Matt 9-19
London Waterloo Atos Anne Global Phil replaced by Celia in Early April 2017. Celia’s new version replaced Celia’s old version in July 2017.

Anne replaced New Celia in Mid-Late February 2019. Trains are announced 5 and/or 2 minutes before departure time.

Please note: During Rush hours only the 2 minute before departure announcement is played, the 5 min before departure announcement is only played randomly at rush hours.

No 'Mind the gap' is played after the train announcements.

Reading Atos Anne Global
Manchester Piccadilly Atos Anne 1-12, 13-14

c2c stations

Station System Voice Platforms Notes
Barking Atos Anne 1+4-5+7-8
Basildon Atos Anne Global
Benfleet Atos Anne Global
Chafford Hundred Lakeside Atos Anne Global
Chalkwell Atos Anne Global
Dagenham Dock Atos Anne Global
East Tilbury Atos Anne Global
Grays Atos Anne Global
Laindon Atos Anne Global
Leigh-on-Sea Atos Anne Global
Limehouse Atos Anne 1-2
Ockendon Atos Anne Global
Pitsea Atos Anne Global
Purfleet Atos Anne Global
Rainham (Essex) Atos Anne Global
Shoeburyness Atos Anne Global
Southend Central Atos Anne Global
Southend East Atos Anne Global
Stanford-le-Hope Atos Anne Global
Thorpe Bay Atos Anne Global
Tilbury Town Atos Anne Global
Upminster Atos Anne 1a+1-2+6
Westcliff Atos Anne Global
West Ham Atos Anne 7-8
West Horndon Atos Anne Global

Chiltern Railways stations

The Chiltern Ditra system uses voices based on direction, rather than per platform. Phil announces all Southbound trains and Celia announces all Northbound trains. An Atos installation exists at Dorridge and Solihull, this is left over from when London Midland managed the stations.

Station System Voice Platforms Notes
Aylesbury Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Aylesbury Vale Parkway Ditra Phil Global
Banbury Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Beaconsfield Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Birmingham Moor Street Ditra Phil & Celia Global Previously Manual
Bicester North Ditra Phil & Celia Global Phil Southbound ,

Celia Northbound

Dorridge Atos Anne Global
Gerrards Cross Ditra Phil & Celia Phil Southbound, Celia Northbound
Great Missenden Ditra Phil & Celia Phil Southbound, Celia Northbound
Haddenham & Thame Parkway Ditra Phil & Celia Phil Southbound, Celia Northbound
High Wycombe Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Lapworth Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Leamington Spa Ditra Phil & Celia Global

Phil Southbound, Celia Northbound

London Marylebone  Ditra Celia Global Local announcements  on platforms
Princes Risborough Ditra Phil & Celia Phil Southbound, Celia Northbound
Solihull Atos Anne Global Uses “This Train Has— Carriges“
Wembley Stadium Ditra Phil & Celia Phil Southbound, Celia Northbound, Poor Quality Speakers
West Ruislip Ditra Phil & Celia Phil Southbound, Celia Northbound                                                                                                                                                                           

East Midlands Trains stations

All stations that feature Anne now have miscellaneous announcements provided by a female employee of East Midlands Trains, and Anne's generic messages aren't commonly used, but these are normally supplied by Stephen Carlyle Hearn after winning a competition.. At larger stations, these messages (provided by Stephen) are unique to the station they are used at, e.g. "Welcome to Nottingham station..." A new anti-smoking message has been introduced. Most smaller EMT stations have the text to speech voice Acapela Rachel do all announcements.

Station

System Voice Platforms Notes
Aslockton Atos Acapela Rachel Global
Alfreton Atos Acapela Rachel Global
Barrow upon Soar Atos Acapela Rachel Global
Belper Atos Acapela Rachel Global
Beeston Atos Anne Global
Bingham Atos Acapela Rachel Global
Boston Atos Acapela Rachel Global
Burton on Trent Atos Anne Global
Carlton Atos Acapela Rachel Global
Corby Atos Anne Global
Chesterfield Atos Anne Global
Cromford Atos Acapela Rachel Global
Derby Atos Anne Global
Duffield Atos Acapela Rachel Global
East Midlands Parkway Atos Anne Global
Gainsborough Lea Road Atos Acapela Rachel Global The announcements at this station are rather quiet, The TOC has been requested various times to increase announcement volume.
Ilkeston Atos Acapela Rachel Global
Kettering Atos Anne Global
Kidsgrove Atos Acapela Rachel Global
Leicester Atos Anne Global
Lincoln Central Atos Anne Global The announcements on platform 3 are really quiet. Anne has been here since April 2014, before this there was a manual announcer.
Long Eaton Atos Anne Global
Longport Atos Anne Global
Loughborough Atos Anne Global
Market Harborough Atos Anne Global
Market Rasen Atos Acapela Rachel Global
Matlock Atos Acapela Rachel EMT Platform
Matlock Bath Atos Acapela Rachel Global
Melton Mowbray Atos Acapela Rachel Global
Metheringham Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Newark Castle Atos Acapela Rachel Global Platform two very quiet.
Nottingham Atos Anne Global After a fire damaged the announcement equipment and part of the station building (12th January 2018). The announcement system is now back up and running (27th March 2018)
Julie Berry

Global

Likely removed (Spring 2014).

Ruskington Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Saxilby Atos Acapela Rachel 1 Currently announcing platform ONE via the CIS.
Sheffield Atos Anne Global Anne's cycling safety announcements are back at Sheffield.

Anne's wet weather announcements are back at Sheffield.

Sileby Atos Acapela Rachel Global
Skegness Atos Acapela Rachel Concourse
Sleaford Atos Acapela Rachel Global
Spalding Atos Acapela Rachel Global
Spondon Atos Acapela

Rachel

Global
Stamford (Lincs) Atos Acapela Rachel Global
Syston Atos Acapela Rachel Global
Uttoxeter Atos Anne Global
Wainfleet Atos Acapela Rachel Global
Wellingborough Atos Anne Global
Willington Atos Anne 1, 2

Great Northern (GTR) stations

All stations are voiced by Anne, with Matt sometimes announcing trains also. At all stations Anne does the British Transport Police security announcement, while Matt does a 'mind the gap between the train and the platform edge' safety announcement at all stations.

Station System Voice Platforms Notes
Biggleswade Atos Anne Global
Downham Market Atos Anne 1,2
Finsbury Park Atos Anne 1-2, 5-6
Matt 3-4, 7-8
Hitchin Atos Anne Global
Huntingdon Atos Anne Global
Kings Lynn Atos Anne Global
Potters Bar Atos Anne Global
Sandy Atos Anne Global
St Neots Atos Anne Global
Stevenage Atos Anne 1-2
Matt 3-4
Waterbeach Atos Anne 1-2

Great Western Railway stations

2 Tone Chimes are played before all announcements, except otherwise stated. Announcements as below except where stated:

3 minutes before estimated arrival: Full announcement

1 and 1/2 minutes before estimated arrival: Short announcement with origin

As arriving: Full announcement

3 minutes before departure, if dwell time at least three minutes: Full announcement.

Services originating at the station are announced 5 and 3 minutes prior to departure.

Station System Voice Platforms Notes
Barnstaple Atos Anne 1
Bath Spa Atos Rodger 1,2 Rodger replaced Anne on platform 1 in late 2018.
Bodmin Parkway Atos Anne Global Origin and via points not announced.
Bradford-on-Avon Atos Anne Global
Bramley (Hamps) Atos Anne
Bristol Parkway Atos Anne 1-2
Rodger 3-4
Castle Cary Atos Anne Global
Camborne Atos TTS 1, 2 Unknown Text-to-Speech voice.

Cheltenham Spa

Atos Rodger Global Rodger is now announcing on all platforms at Cheltenham Spa. Anne still announces the 'See it, say it, sorted' announcement.
Chippenham Atos Anne Global
Dawlish Atos Anne Global
Dean (Wilts) Atos Anne Anne voices the "Next Train" button at this station. ONLY served by SWR, managed by GWR.
Didcot Parkway Atos Anne 1+4-5
Rodger 2-3
Digby & Sowton Atos Anne Global
Evesham Atos Anne Global Announcements On Both Platforms Are Really Quiet .
Exeter Central Atos Anne Global
Exeter St. Davids Atos Anne 1-2, 5-6 Announcements in the concourse and on the footbridge are by both voices, appropriate to the train being announced. Anne announces buses globally.
Rodger 3-4
Exmouth Atos Anne Global
Falmouth Town Atos Rodger Global
Filton Abbey Wood Atos Anne

Rodger

1, 4

2-3

Frome Atos Anne Global
Gloucester Atos Anne Global
Hanborough Atos TTS Global Unknown Text-to-Speech voice.
Hanwell Atos Anne 1-2
Rodger 3
Kingham Atos Anne Global
Keynsham Atos Acapela Rachel
Liskeard Atos Anne Global
Midgham Atos Acapela

Rachel

1,2
Maidenhead Atos Anne 1,4-5
Rodger 2-3
Nailsea & Backwell Atos Anne 1
Rodger 2
Newbury Atos

Anne

1

Rodger 2,3
Newbury Racecourse Atos

Anne

3,1 Announcements for trains on platform 3 are strangely announced as being on platform 1, including the stand clear announcements.
Rodger 2
Newcourt Atos Anne Global
Newton Abbot Atos Anne 1-2
Rodger 3
Newquay Atos Anne Global Unsure if working since station refurbishment.
Oldfield Park Atos Rodger Global
Oxford Atos Anne 1, 2-3
Rodger 4
Paignton Atos Anne Global
Par Atos Anne Global
Penryn Atos Anne Global
Penzance Atos Anne Global
Pilning / Manual 1 Announcements made by commuters, as part of the station's ongoing campaign for better services.
Plymouth Atos Anne 3, 7-8 Announcements in the concourse are by both voices, appropriate to the train being announced.
Rodger 4 , 5-6
Reading West Atos Anne 1
Rodger 2
Redruth Atos Anne Global No chimes.
Romsey Atos Anne 1
Rodger 2
Shalford (Surrey) Atos Anne Global Chimes used
Shirehampton Atos Anne Anne voices the 'next train' button at this station
Slough Atos Anne 1-2, 5
Rodger 3-4
St. Austell Atos Anne Global
St. Erth Atos Anne Global Two announcements per train only, origin station not announced.
Swindon (Wilts) Atos Anne 4 Announcements in subway and on concourse are by both voices, appropriate to the train being announced.
Rodger 1-3
Taunton Atos Anne 2, 5-6
Rodger 3-4
Teignmouth Atos Anne 1
Rodger 2
Theale Atos Anne 2,3
Rodger 1,4
Tiverton Parkway Atos Anne 1 Announcements in the station building and toilets are by both voices, appropriate to the train being announced.
Rodger 2
Torquay Atos Anne Global
Totnes Atos Anne 1 Announcements on the footbridge are by both voices, appropriate to the train being announced.
Rodger 2
Trowbridge Atos Anne Global
Truro Atos Anne Global
Twyford Atos Anne 1,4 Announcement status for Platform 5 (Henley line) are unknown. No chime for any annnouncements.
Rodger 2-3
Warminster Atos Anne 1
Rodger 2
West Drayton Atos Anne 1, 4
Rodger 2-3
Westbury (Wilts) Atos Anne Global
Weston-super-Mare Atos Anne Global One next train with calling pattern and approaching announcement only.
Windsor & Eton Central Atos Anne Global Next train calling at Slough only.
Yatton Atos Anne 1
Rodger 2

Greater Anglia stations

  • ATOS (Annes) system at majority of stations. "CCTV" & "No Smoking" messages throughout the day, usually at :02, :32 or /:50 minutes past hour. "BTP 61016 - See It Say It Sorted" message at some larger mainline stations. 
  • Some stations use female Text-to-Speech - Diss, Great Bentley, Witham. Being rolled out to other stations.
  • Some smaller rural stations don't have PA system whatsoever. 
  • Male A or pre-recorded "Sarah" throughout the day: "If you're feeling unwell during your journey, please don't pull the passenger alarm, help can be obtained more easily by seeking help at the next station"
  • Male B: "Due to the weather some surfaces may be slippery, please take extra care".
  • Male C: Diss / Stowmarket / Witham - played occasionally: "You must possess a valid ticket before boarding the train, otherwise you may be liable to pay a penalty fare" & "Please stand behind the yellow line until the train has stopped. Utilise all available doors to board, and close doors firmly behind you". 
 
Station System Voice Platforms Notes
Bury St Edmunds Atos Anne Global
Cambridge Atos Anne Global
Cambridge North Atos Anne Global
Chelmsford Atos Anne Global
Colchester Atos Anne Global
Ely Atos Anne Global Manual System replaced by ATOS Anne in 2013.
Enfield Lock Atos Anne Global
Diss B Text to Speech  Global Text to Speech announcements. & "Male C" for "Penalty Fares" or "Yellow line" - see above. 
Great Yarmouth Atos Anne Concourse Concourse only. 
Harlow Town Atos Anne Global
Ipswich Atos Anne Global Addition of "This train is ready to leave" ATOS Anne message. 
Lowestoft Atos Anne Concourse
Manningtree Atos Anne Global Arrivals from Harwich Town  also announced. 
March Atos Anne 1
Marks Tey Atos Anne Global
Norwich Atos Anne Global 
Shenfield Atos Anne Global Clearer quality speakers at Shenfeld are on Plat 3 & 4, and on TFL platform 5. 
Southend Victoria Atos Anne Global BTP 61016 message by Male D or "Sarah", not ATOS Anne.
Stowmarket Atos Anne Global

"Penalty Fares" & "Yellow Line" announcement by "Male C" - see above.  

Tottenham Hale Atos Anne Global
Attleborough & Wymondham / TTS Global Text to Speech male for all announcements, including safety messages "CCTV" / "No Smoking" / "Don't leave luggage unattended". 

London North Western Railway (WMT) stations

Most stations with announcements are Global Anne. Specifics will be listed below as and when.

Station System Voice Platforms Notes
Apsley Atos Anne Global
Atherstone Atos Anne Global Chimes play before each announcement
Hartford Atos Anne Global
Kings Langley Atos Anne Global
Leighton Buzzard Atos Anne Global
Long Buckby Atos Anne Global
Milton Keynes Central Atos Anne 1-2-2A, 3-4, 5-6
Northampton Atos Anne 1, 2-3, 4-5
Nuneaton Atos Anne 1, 2-3, 4-5, 6-7
Tamworth Atos Anne 1-2, 3-4
Tring Atos Anne Global
Watford Junction Atos Anne 1-2, 3-4, 6, 8-7, 9-10, 11
Winsford Atos Anne Global                                              

London Overground stations

Stations are announced by either Anne or Emma Hignett. Specifics are listed below.

Station System Voice Platforms Notes
Acton Central KeTech Emma Global
Bethnal Green Atos Anne Global
Carpenders Park KeTech Emma Global
Hackney Downs Atos Anne Global
Harrow & Wealdstone Ditra Emma Global
Imperial Wharf Ditra Emma Global Anne replaced 2014
Kensington Olympia Ditra Emma 2, 3
Kenton Ditra Emma 1, 2 Platforms shared with London Underground Bakerloo line
New Cross Gate KeTech Emma 1, 4-5 No trains depart from platforms 2 or 3.
Norwood Junction Ditra Emma Global Phil and Celia replaced October 2014
Emma Global
Sydenham (London) Ditra
West Croydon Ditra Emma Global Phil and Celia replaced October 2014

London Underground stations

Station System Voice Platforms Notes
Highbury & Islington Atos Anne 4, 6
Ditra Emma Hignett 1, 2, 7, 8
LU Elinor Hamilton 3, 5
Moorgate Atos Anne 9-10 1-4 and 7-8 are LUL platforms, 5-6 are disused
Old Street Atos Anne 3-4 1-2 are LUL platforms

3-4 are Great Northern Platforms

South Ruislip KeTech Celia

Phil

3-4 Celia and Phil do not announce Central Line trains. Celia announces Northbound trains, Phil announces Southbound trains

Northern stations

Northern have inherited several stations from TransPennine Express. The Announcements at those stations are now either Anne or Celia.

Note: According to Northern, all stations managed by Northern that are not using the Ketech system (Such as Atos stations) will eventually be replaced by the Ketech system in the coming months.

Station System Voice Platforms Notes
Allens West KeTech KeAddress Celia Global
Bamford Atos Anne Global
Bardon Mill KeTech KeAddress Celia  Global
Barrow-In-Furness Siemens Rob Global
Batley KeTech Celia Global
Bentley (South Yorks) KeTech Celia Global
Billingham (Cleveland) KeTech KeAddress Celia Global
Bingley KeTech KeAddress Celia Global
Birchwood Atos Anne Global
Bishop Auckland KeTech KeAddress Celia Global
Blackpool North Atos Anne Global
Blackpool South KeTech Celia Global
Blackrod KeTech Celia Global
Blaydon KeTech KeAddress Celia Global
Bolton Unknown Manual Global A chime is played before each announcement
Bolton-Upon-Dearne Atos Acapela Rachel Global
Bradford Interchange KeTech KeAddress Celia Global
Brampton (Cumbria) KeTech KeAddress Celia Global
Broad Green Atos Anne Global
Redcar British Steel Funkwerk Phil Global The PA system has been permanently disabled due to the disuse of this station
Buckshaw Parkway Atos Anne Global
Burley Park KeTech KeAddress Celia Global
Church Fenton KeTech KeAddress Celia Global
Chinley Atos Anne Global
Cottingham KeTech Celia Global
Corbridge KeTech KeAddress Celia Global
Darnall KeTech

KeAddress

Celia Global
Davenport KeTech Celia Global
Deansgate KeTech Celia Global Celia has replaced Anne
Dinsdale KeTech KeAddress Celia Global
Dore & Totley Atos Acapela Rachel 1
Dronfield Atos Acapela Rachel 1, 2
Dunston KeTech KeAddress Celia Global
East Didsbury KeTech Celia Global No chimes
Eaglescliffe KeTech KeAddress Celia Global
Eccles Atos Anne Global
Edale KeTech Celia Global
Edge Hill Atos Anne Global
Farnworth KeTech Celia Global
Featherstone KeTech KeAddress Celia Global
Garforth KeTech KeAddress Celia Global
Gatley KeTech KeAddress Celia Global
Gilberdyke KeTech Celia Global
Goole KeTech Celia Global
Grange-Over-Sands Siemens Rob Global
Grindleford Atos Anne Global
Gypsy Lane KeTech KeAddress Celia Global
Habrough Atos Acapela Rachel 1,2
Halewood Atos Anne Global
Halifax KeTech KeAddress Celia Global
Haltwhistle KeTech KeAddress Celia Global
Harrogate KeTech KeAddress Celia Global
Hartlepool KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
Hathersage Atos Anne Global
Haydon Bridge KeTech KeAddress Celia Global
Hazel Grove KeTech Celia Global
Heald Green KeTech Celia Global Doesn't appear to have chimes anymore
Hebden Bridge KeTech Celia Global
Heighington KeTech KeAddress Celia Global
Healing Atos Acapela Rachel Global
Heaton Chapel KeTech Celia Global
Heworth  KeTech KeAddress Celia Global
Hexham KeTech KeAddress Celia Global
Hope (Derbyshire) Atos Anne Global
Hough Green Atos Anne Global
Huyton Atos Anne Global
Ilkley KeTech KeAddress Celia Global
Irlam  Atos Anne Global

James Cook University Hospital

KeTech KeAddress Celia Global Station serves the Berwick Hills area of Middlesbrough including The James Cook University Hospital. Station opened May 2014. .
Keighley KeTech KeAddress Celia Global
Kendal Siemens Rob Global
Kirkham & Wesham KeTech

KeAddress

Celia Global
Kiveton Park / Kiveton Bridge KeTech

KeAddress

Celia Global
Lea Green Atos Anne Global
Levenshulme KeTech Celia Global
Leyland Atos Anne Global
Longbeck KeTech KeAddress Celia Global
Manchester Oxford Road Atos Anne Global
Marske KeTech KeAddress Celia Global
Marton KeTech KeAddress Celia  Global
Manchester Victoria Atos Anne 1-2 3-6 Previously Manual, the Metrolink Platforms remain Manual.
Meadowhall KeTech KeAddress Celia Global Train announcements are currently not working
Intu MetroCentre KeTech KeAddress Celia Global Now part of Northern's centralised station information system. All announcements are in Celia's voice.
Mexborough KeTech KeAddress Celia Global
Mirfield KeTech Celia Global
North Road (Darlington) KeTech KeAddress Celia Global
New Mills Central Atos Anne Global
Newton Aycliffe KeTech KeAddress Celia Global
Nunthorpe KeTech KeAddress Celia Global
Outwood KeTech KeAddress Celia Global
Padgate KeTech Celia Global The announcements sound muffled and are very hard to hear.
Prescot Atos Anne Global
Prudhoe KeTech KeAddress Celia Global
Rainhill Atos Anne Global
Redcar Central KeTech KeAddress Celia Global
Redcar East KeTech KeAddress Celia Global
Riding Mill KeTech KeAddress Celia Global
Roby Atos Anne Global
Romiley Atos Anne Global
Rotherham Central KeTech KeAddress Celia Global Celia also announces at the Rotherham Parkgate tram stop.

2 announcement per train.

Salford Central Atos Anne Global
Salford Crescent KeTech Celia Global Celia replaced Anne in March 2019
Saltburn KeTech KeAddress Celia Global
Sandbach Atos Acapela Rachel 1, 2, 3
Sankey for Penketh Atos Anne Global
Seaham KeTech KeAddress Celia Global 
Seaton Carew KeTech KeAddress Celia Global
Shildon KeTech KeAddress Celia Global
Shipley (Yorks) KeTech KeAddress Celia Global Phil replaced by Celia in late 2014.
Skipton KeTech KeAddress Celia Global
South Bank (Middlesbrough) KeTech KeAddress Celia Global
Stallingborough Atos Acapela Rachel Global
Stocksfield KeTech KeAddress Celia Global
Stockton KeTech KeAddress Celia Global
Sunderland KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
St Helens Central Atos Anne Global
St Helens Junction Atos Anne Global
Swinton (South Yorkshire) KeTech Address Celia Global
Teesside Airport Funkwerk Phil Global The PA system has been permanently disabled due to the disuse of this station
Thatto Heath Atos Anne Global
Thorne South KeTechAddress Celia Global
Todmorden KeTech Celia Global
Ulverston Siemens Rob Global
Urmston KeTech Celia Global
Wakefield Kirkgate KeTech KeAddress Celia Global No speakers on platform 1, though trains arriving at platform 1 are still announced on platforms 2 & 3.
Walkden Atos Acapela Rachel Global
Warrington Central Atos Anne Global
Wavertree Technology Park Atos Anne Global
Whiston Atos Anne Global
Widnes Atos Anne Global
Wilmslow KeTech KeAddress Celia Global Announcements are faulty
Windermere Siemens Rob Global
Wylam KeTech KeAddress Celia Global
Wetheral KeTech KeAddress Celia Global
Woodhouse KeTech

KeAddress

Celia Global
Woodsmoor KeTech Celia Global
Worksop KeTech KeAddress Celia Global
Whaley Bridge KeTech Celia Global

ScotRail stations

Station System Voice Platforms Notes
Aberdeen Siemens Alison McKay Global
Ayr Siemens Alison McKay Global
Carstairs Ditra Scottish Female Global
Dalmarnock Siemens Alison McKay Global
Dalmeny Ditra Scottish Female Global
Dunbar Unknown Manual Global Sometimes no announcements at all.
Dundee Siemens Alison McKay Global System unclear and fuzzy.
Edinburgh Haymarket Ditra Scottish Female Global
Edinburgh Park Ditra Scottish Female Global
Edinburgh Waverley Atos Karen Cunningham Global Karen Cunningham replaced Juliet Donnache who was the previous voice. Note that this station is manged by Network Rail.
Exhibition Centre (Glasgow) Siemens Alison McKay Global
Glasgow Central Atos Karen Cunningham 1-15 Note that this station is managed by Network Rail.
Siemens Alison McKay 16-17
Glasgow Queen Street Atos Karen Cunningham 1-7
Siemens Alison McKay 8-9
Glengarnock Siemens Alison McKay Global
Hillington East KeTech Scottish Female Global
Inverness Siemens Alison McKay Global
Kilwinning Siemens Alison McKay Global
Kirkcaldy KeTech Scottish Female Global
Larbert KeTech Scottish Female Global
Lenzie KeTech Scottish Female Global
Linlithgow KeTech Scottish Female Global
Motherwell Ditra Scottish Female Global
Nitshill Ditra Scottish Female Global
Paisley Gilmour Street Siemens Alison McKay Global
Perth Siemens Alison McKay Global System can be temperamental.
Prestonpans Ditra Scottish Female Global
Stirling Ditra Scottish Female Global    
Tweedbank Ditra Scottish Female Global

South Western Railway stations

(Below are the information of the Ditra system)


Chimes are only used in some SWR stations - Chimes would either be in 3 or 4 Tones (depends on the voice), where Phil has 4 tones while Celia has 3 tones.

A different 3-tone chime is sounded on the CIS system boards when a fast train enters the station loop, or a correction is made to the CIS (customer information displays). This only applies to Ferrograph Display boards, which are used in most SWR stations right till now.

Announcements as below except where stated:

2 minutes before expected arrival time: Full announcement

Definition of Full Announcement (or Pre-announcement) on South Western Railway network:

Platform 5 for the 13:17 South Western Railway service to London Waterloo (via Woking). Calling at Woking, Clapham Junction, and London Waterloo. Due to a short platform at Clapham Junction, customers for this station should join the front 7 coaches. "Customers for Basingstoke, Salisbury, Bournemouth and Weymouth should change at Woking." "A trolley service of drinks and light refreshments is available on this train"(If any).This train is formed of 10 coaches.(Optional, depends on condition)". Platform 5 for the 13:17 South Western Railway service to London Waterloo.

Train approaching the station: The use of which version depends on what settings that station has.

Version 1: The train now approaching Platform 5 is the 13:17 South Western Railway service to London Waterloo (via Woking). This train is the service from Portsmouth Harbour. OR

Version 2: The train now approaching Platform 5 is the 13:17 South Western Railway service to London Waterloo via Woking, calling at Woking, Clapham Junction and London Waterloo. Due to a short platform at Clapham Junction, customers for this station should join the front 7 coaches.

"Mind the gap between the train and the platform. Mind the gap!" may be held at the end of both versions, depends on which station. Some stations does not have "Mind the gap" announcements at all.

Standing Announcement: Platform 5 for the 13:17 South Western Railway service to London Waterloo, calling at Woking, Clapham Junction and London Waterloo. Due to a short platform at Clapham Junction customers for this station should join the front 7 coaches. "Customers for Basingstoke, Salisbury, Bournemouth and Weymouth should change at Woking."(Ends here)

(Once the train as arrived, the announcement will not play the "via" message.)

Services originating at a station are announced 2 minutes prior to departure, unless otherwise specified.

Note that both the newer and older Celia systems use the same 'South Western Railway' recording. Phil Sayer's recording of 'South Western Railway' is a mixture of 'south' from an earlier recording and 'western railway' from his GWR announcements, since he died before South Western Railway began operating the franchise.

Though she does no train announcements at South Western Railway's Ditra controlled stations, Atos Anne's security see it, say it, sorted announcement is used at these stations.

(Below are the information of the Atos system)

There are 2-3 train announcements per train on SWR's Atos stations, depends on situation.

2 Tone Chimes are used in some Atos SWR stations.

Standing announcements are only played when there's still 1.5-2 mins left before planned departure time when the Upon Arrival announcement has finished playing with nothing to announce.

Train Announcements at a Origin station is played 5 and 2 mins before departure unless otherwise specified.

2-3 minutes before expected arrival time:The Next Train to Leave Platform 1 is the 14:00 South Western Railway service to London Waterloo, Calling at: Putney, Wandsworth Town, Clapham Junction, Queenstown Road, Vauxhall and London Waterloo. This train has 10 carriages. Please mind the gap between the train and the platform edge.

Upon Arrival: Platform 1 for the 14:00 South Western Railway service to London Waterloo. Calling at: Putney, Wandsworth Town, Clapham Junction, Queenstown Road, Vauxhall and London Waterloo. This train has 10 carriages. Please mind the gap between the train and the platform edge.

Standing Announcement: The train at Platform 1 is the 14:00 South Western Railway service to London Waterloo, Calling at: Putney, Wandsworth Town, Clapham Junction, Queenstown Road, Vauxhall and London Waterloo. This train has 10 carriages. 'Please mind the gap between the train and the platform edge.'

Only Rodger says "Please mind the gap between the train and the platform edge" on SWR's network, Anne dosen't.

Anne has newer Recordings of "service to" and "calling at" rather than the original on SWR.

Short Platform announcements are announced very differently compared to other train companies station's Atos system.

Version 1: The Next Train to Leave Platform 6 is the 15:20 South Western Railway service to Reading. Calling at: Richmond, Twickenham, Feltham, Staines, Egham, Virginia Water, Sunningdale, Ascot, Martins Heron, Bracknell, Wokingham, Winnersh, Winnersh Triangle, Earley and Reading. This train has 10 carriages. Some stations have short platforms, If you are travelling to Feltham, you will need to travel in the front 7 carriages of the train. If you are travelling to Winnersh, Winnersh Triangle or Earley, you will need to travel in the front 8 carriages of the train .

NOTE: ALL SWR stations, with KeTech and Ditra will be subject to change between October 2018 and Summer 2019. Anne will replace Celia and 1,GWR Roger will replace Phil

Station System Voice Platforms Notes
Addlestone Atos Anne 1
Rodger 2
Aldershot Atos Anne 1
Rodger 2
Alton Ditra

Phil

1, 2

3

Andover Atos Anne 1 New Infotec Silver Screens installed. No chimes and No "Mind the Gap announcement" on all platforms.
Rodger 2
Ascot (Berks) Ditra Phil 1-2, 3 No chimes
Ash Atos Anne 1
Rodger 2
Ashurst (New Forest) Atos Anne Global No chimes. Rodger announces 'mind the gap' announcements on both platforms.
Ash Vale Ditra Phil Global Chimes used for delayed & cancelled announcements only
Axminster Atos Anne 2 The Atos system had replaced the Ditra system in Mid-Late February 2019.
Rodger 1
Barnes Atos Anne 1,4
Rodger 2-3
Basingstoke Ditra Celia 1, 4-5 No chimes, "Mind the gap between the train and the platform. Mind the gap!" after the train approaching announcement can only be heard in Platform 4
Phil 2-3
Bedhampton Atos Anne 1
Rodger 2
Bookham Atos Anne 1
Rodger 2
Botley Atos Anne 1
Rodger 2
Bournemouth Atos Anne 1-2 Chimes used

The Atos system had replaced the Ditra system in Jan-Feb 2019

Rodger 3
Bracknell Ditra Phil 1, 2 Chimes used for delay announcements
Brentford Atos Anne 1
Rodger 2
Brockenhurst Atos Anne 1-2 No chimes

Bridge link audio depends on which side of the bridge is on. (The side above Platform 1-2 is in Anne's voice and the other side is in Rodger's voice)

Rodger 3-4
Brookwood Atos Anne 1
Rodger 2
Bursledon Atos Anne Global Roger Announces 'Mind The Gap'
Byfleet & New Haw Atos Anne 1
Rodger 2
Chertsey Atos Anne 1
Rodger 2
Chiswick Atos Anne 1 New Silver Screens installed
Rodger 2
Clandon Ditra Phil Global No chimes
Claygate Atos Anne 1
Rodger 2
Clapham Junction Atos Anne 1-2

5-6,

9,

11-12

15-16

No chimes at all platforms and no announcements on Platform 17.

Platforms 1 and 2 are London Overground platforms.

1-2 announcement per train(Depends on platforms or situation)

Rodger announces "Please mind the Gap between the train and the platform edge." at all platforms.

Times are not announced in Victoria or Waterloo bound Platforms.

Network Rail took over the management of Clapham Junction station from South Western Railway in April 2018.

The Atos system had took over the Ditra system in early February 2019.

Rodger 3,4

7-8,

10,

13-14

Cosham Atos Anne 1
Rodger 2
Cranbrook (Devon) Atos Anne Global
Crewkerne Atos Anne 2
Rodger 1
Datchet Atos Anne 1
Rodger 2
Earley Ditra Phil Global Chimes used for delay announcements only
Eastleigh KeTech Phil Replaced New Celia version along with new "Ding Dong" bell on all platforms. Bridge link and ticket hall audio is from platform 1.
Celia 1,2-3
Effingham Junction Ditra Phil Global No chimes
Egham Ditra Phil Global No chimes
Esher Atos Anne 1 Platforms 2-3 are disused
Rodger 4
Ewell West Atos Anne 1
Rodger 2
Farnham Atos Anne Global No chimes
Fareham Ditra Phil 1 Chimes used on Platforms 1 & 3 except on "The train now approaching......" announcement.
Celia 3
Farnborough Atos Anne 1 Atos replaced KeTech in Jan-Feb 2019
Rodger 2
Feltham Atos Anne 1
Rodger 2
Feniton Atos Anne Global
Fleet Atos Anne 1
Rodger 2
Fratton Ditra Phil

Celia

1

2-3

Chimes used except on "the train now approaching......" announcement
Frimley Atos Anne 2
Rodger 1
Fulwell Atos Anne 1
Rodger 2
Gillingham (Dorset) Ditra Phil 1.2
Godalming Ditra Phil Global No chimes
Guildford Ditra Phil 1-2, 3-4,

5-6, (7)-8

No Chimes on all platforms, Bridge Link train announcements are from Platform 1-2.

Please note that platform 7 is currently unused (Due to noise restrictions imposed, all loudspeakers on platform 8 are muted, only loudspeakers on platform 7 can be heard when trains announcements on platform 8 are being announced)

Phil took over announcements from Celia on Platform 7-8 in Feb 2017, and Platforms 3-4 in May 2018.

"Please stand clear from the edge of Platform (X), this train is ready to leave." was announced in all train departures in the relevant platforms .

Please note that all automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions being imposed on the station.

Network Rail took over the management of Guildford station from South Western Railway in April 2018.

Celia Not in use
Grateley Atos Anne 1
Rodger 2
Hamble Atos Anne 1
Rodger 2
Hampton Court Atos Anne Global
Havant Atos Anne 1 Atos had took over Ditra on 18th March 2019.
Rodger 2
Haslemere Atos Anne 1 New Infotec Silver screens installed
Rodger 2-3
Hedge End Ditra Phil Global Chimes used
Hilsea Atos Anne 1 No chimes. Rodger announces 'mind the gap' announcements on both platforms.
Rodger 2
Honiton Ditra Celia Global Chimes used on all train announcements except "The train now approaching......"
Hook Atos Anne 1
Rodger 2
Horsley Atos Anne 1
Rodger 2
Hounslow Atos Anne 1 No chimes
Rodger 2
Isleworth Atos Anne 1
Rodger 2
Kew Bridge Atos Anne 1
Rodger 2
Kingston Atos Anne 2-3 No chimes.
Rodger 1
Liphook Atos Anne 1
Rodger 2
Liss Atos Anne 1
Rodger 2
London Road (Guildford) Ditra Phil Global No chimes
Lymington Town Atos Anne Global
Lymington Pier Atos Anne Global
Martins Heron Ditra Celia 2 No chimes
Phil 1
Micheldever Ditra Celia Global No chimes. Platform 3 not used and no announcements are made.
Millbrook Atos Anne Global
Netley Atos Anne 2
Rodger 1
New Milton Ditra Phil Global No chimes
North Sheen Atos Anne 1
Rodger 2
Overton Ketech New Celia Global
Oxshott Atos Anne 1
Rodger 2
Parkstone Atos Anne 2
Rodger 1
Petersfield Ditra Phil 1,2 Chimes used
Pinhoe Atos Anne

Rodger

2

1

Poole Atos Anne 1 No Chimes.
Rodger 2
Portchester Atos Anne Global
Portsmouth & Southsea Atos Anne 1-2, Anne & Roger replaced Phil in mid-December 2018

2-3 announcements per train depends on situation.

Rodger 3-4
Portsmouth Harbour Atos Anne Global Anne replaced Phil in Late February 2019
Putney Ditra Phil

Celia

2-3

1,4

Chimes used on Fast Train approaching announcement.
Queenstown Road Ditra Phil Global
Richmond Ditra Phil

Celia

2

1

Chimes used in various occasions

Phil and Celia swapped platforms.

Rowlands Castle Ditra Phil
Salisbury Atos Anne 2-3 Chimes used on all train announcements (Platform 1 and 5 are out of public use)

No "Mind the Gap announcement" on all platforms.

Phil was replaced by Anne and Rodger in late February 2019.

Rodger 4,6
Shawford Atos Anne

Rodger

1

2

Shepperton Atos Anne Global Presumably one of the first SWR stations to receive the ATOS installation.
Sherborne Ditra Phil
Surbiton Ditra Phil Sayer 1-2,3-4 Chimes used on the first train announcement only.
Celia Not in use
Southampton Central Ditra Phil 1,4 No Chimes.

"Mind the gap between the train and the platform, mind the gap!" was announced after "The train now approaching......" announcement.

All country-bound trains (west-bound trains) have one announcement per train only in most occasions

Phil and Celia swapped platforms in late 2016.

Celia 2-3
Southampton Airport Parkway KeTech Phil Replaced New Celia version along with new "Ding Dong" bell.
Celia 1,2
Staines Ditra Celia Global Chimes used
St Margarets Atos Anne

Rodger

1-2

3

St Denys Atos Anne 1,4 Celia replaced between February and March 2019
Rodger 2-3
Strawberry Hill Ditra Celia Global Chimes used
Sunbury Atos Anne

Rodger

1

2

Sunnymeads Ditra Phil Global No chimes
Swanwick Atos Anne 1
Rodger 2
Sway Atos Anne 1,2 No chimes and No "Mind the Gap announcement" on all platforms.
Swaythling Atos Anne 1
Rodger 2
Syon Lane Atos Anne 1
Rodger 2
Teddington Atos Anne 1
Rodger 2
Templecombe Atos Anne Global
Tisbury Ditra Phil 1 No chimes. "Mind the gap between the train and the platform, mind the gap!" was announced at the end of "The train now approaching......"announcement.
Thames Ditton Atos Anne 1 One of the first ATOS installations on the SWR network
Rodger 2
Totton Atos Anne Global No chimes. Rodger announces 'mind the gap' announcements on both platforms. Speakers are poor quality and Announcements On Platform 2 Are Really Quiet .
Twickenham Atos Anne 2-3 No platform 1
Rodger 4-5
Upper Halliford Atos Anne

Rodger

1

2

Walton-on- Thames Atos Anne

Rodger

1

2

The first station to receive new Silver screens similar to TPE stations.
Wanborough Atos Anne 1
Rodger 2
Wandsworth Town Ditra Phil

Celia

2-3

1,4

Chimes used in various occasions
West Byfleet Ditra Phil Global No chimes
Weybridge Ditra Phil Global No chimes
Weymouth Atos Anne Global
Whimple Ditra Celia Global
Whitchurch (Hampshire) Atos Anne

Rodger

1

2

Wimbledon Atos Anne 5-6, 9 Chimes used.

Platforms 1-4 are LU District Line Platforms.

Rodger announces “Mind The Gap” on Platforms 5, 8 and 9.

Anne and Rodger announces Fast train announcements on Platforms 6 and 7 only.

Times are not announced in Waterloo-bound Platform 5.

Anne and Rodger replaced Phil and Celia in March 2019.

Rodger 7-8
Winchester Atos Anne 1 The Atos system replaced the KeTech system in Late February 2019
Rodger 2
Windsor & Eton Riverside Atos Anne 1
Rodger 2
Woking Atos Anne 1,5-6 Celia and Phil swapped platforms in late 2015.

The Atos system had replaced the Ditra system on Monday 4th March 2019.

Bridge-link announcements are from Platform 1.

Platform 3 is an individual zone.

Chimes used in Atos Automated Announcements only, SWR staff pre-recorded announcements does not have chimes.

No "Mind the Gap" announcement on all Platforms.

Rodger 2-4
Wokingham Atos Anne 1 No chimes | Phil replaced by Anne & Roger in Nov 2018
Rodger 2
Worplesdon Atos Anne 1
Rodger 2
Wraysbury Atos Anne 1
Rodger 2
Yeovil Junction Ditra Celia Global No announcements at Yeovil Junction due to a fault.

Southeastern stations

At most stations, announcements are played three minutes before arrival and once again whilst the train is arriving. At origin stations, trains are announced only once at four minutes prior to departure.

Station System Voice Platforms Notes
Ashford International Atos Anne 1-2, 5-6
Ditra Celia Drummond 3-4 Eurostar platforms.
Aylesford Atos Acapela Rachel 1, 2
Battle Atos Anne Global
Bearsted Atos Anne 1, 2 One announcement per train.
Beckenham Junction Atos Anne 1-2, 3-4
Bickley Atos Anne Global
Blackheath Atos Anne

Mike

1

2

Broadstairs Atos Anne 1, 2
Bromley South Atos Anne 1-2 Previously Acapela Rachel
Mike 3-4
Canterbury East Atos Anne 1
Mike 2
Canterbury West Atos Anne & Mike 1, 2
Chatham Atos Anne

Mike

1

2

Previously Acapela Rachel
Chelsfield Atos Anne 1, 2
Chislehurst Atos Anne 1, 2-3, 4 One announcement per train.
Crayford Atos Anne 1, 2
Crowhurst Atos Acapela Rachael 1, 2
Cuxton Atos Acapela Rachel 1, 2
Deal Atos Anne 1, 2 Announces when train is approching the platform end.
Dover Priory Atos Anne 1, 2-3
Ebbsfleet International Atos Anne 2-3, 5-6
Ditra Celia Drummond 1, 4 Eurostar platforms.
Etchingham Atos Anne 1, 2
Farningham Road Atos Anne Global
Faversham Atos Anne 1-2
Mike 3-4
Folkestone Central Atos Anne Global
Folkestone West Atos Acapela Rachel Global
Frant Atos Acapela Rachael 1, 2
Gillingham Atos Anne

Mike

1-2

3

Greenhithe Atos Anne 1, 2
Grove Park Atos Anne 1, 2-3, 4-5 Previously Acapela Rachel
Halling Atos Acapela Rachel 1, 2
Hastings Atos Mike 1-2 One announcement per train.
Anne 3-4
Headcorn Atos Anne 1, 2
Herne Bay Atos Anne 1, 2
Herne Hill Atos Anne 1-2 One announcement per train.
Mike 3-4
Hither Green Atos Anne Global
Kearsney Atos Acapela Rachel 1,2
Kidbrooke Atos Anne 1, 2 Previously Acapela Rachel
Ladywell Atos Anne Global Previously Acapela Rachel
Lee (London) Atos Anne 1, 2 Previously Acapela Rachel
Lewisham Atos Anne 1, 2, 3, 4
London Waterloo East Atos Mike A, B, C, D

One announcement per train. Mike replaced Anne in September 2016.

Maidstone Barracks Atos Acapela Rachel 1, 2
Maidstone East Atos Anne Global
Margate Atos Anne Global
Maidstone West Atos Anne Global
New Hythe Atos Acapela Rachel 1, 2
Orpington Atos Anne 1-2, 3-4
Mike 5-6, 7-8
Otford Atos Anne 1, 2
Paddock Wood Atos Anne 1, 2-3
Petts Wood Atos Anne 1-2
Mike 3-4
Pluckley Atos Anne 1, 2
Rainham Atos Anne

Mike

0-1

2

Ramsgate Atos Anne 1-2 One announcement per train.
Mike 3-4
Robertsbridge Atos Anne 1, 2
Rochester Atos Anne

Mike

1

2-3

Previously Acapela Rachel.

One announcement per train.

Sandwich Atos Acapela Rachael 1,2
Sevenoaks Atos Anne 1-2 One announcement per train.
Mike 3-4
Shortlands Atos Anne 1-2 Trains rarely depart from platforms 3 and 4
Sittingbourne Atos Anne Global
St Mary Cray Atos Mike

Anne

1-2

3-4

Stonegate Atos Acapela Rachael 1, 2
Stratford International Atos Anne  2-3 One announcement per train.
Strood (Kent) Atos Anne Global Previously Acapela Rachel
St Leonard's Warrior Square Atos Anne Global
Swanley Atos Anne Global
Tonbridge Atos Anne 1-2
Mike 3-4
Tunbridge Wells Atos Anne 1 One announcement per train.
Mike 2
Wadhurst Atos Anne 1, 2
West St Leonards Atos Anne 1, 2

Southern (GTR) stations

The Atos system are replacing both Amey and Ditra systems across Southern's network with effect from October 2017.


Ditra's chimes are only used in a few occasions in Southern's Ditra station network, including Platform Alterations, Cancellations, Fast Train Approaching and Please Stand Clear from the Train at Platform (X) announcements. This setting applies to all Southern Ditra's stations.

Unless otherwise specified, chimes in Southern stations are used on 3 main occasions: Platform alternations, train cancellations and fast train approaching announcements.

Please note: Some Southern's stations train announcements can only be heard in the relevant platform loud speakers only. (Example: Platform 1 and 2 are on the same Platform island with Phil as the announcer, train announcements in platform 2 could only be heard in loud speakers on Platform 2, but not in platform 1, although there is a chance to hear Platform 2 announcements on Platform 1 loud speakers in a very dimmed volume.) Exception only includes platform alternation announcements, and the interruption of fast train approaching announcements during a train announcement, which would make the rest of the particular announcement be heard in both platform speakers.

Announcements as below except where stated:

2 minutes before arrival : Full announcement

Definition of Full Announcement on Southern's network:

"Platform 2 for the 09:28 Thameslink service to Brighton. Calling at Burgess Hill, Hassocks, Preston Park and Brighton. This train is formed of 8 coaches. Platform 2 for the 09:28 Thameslink service to London Victoria."

Train arriving at the station:

"The train now approaching Platform 2 is the 09:28 Thameslink service to Brighton. This train is the service from Bedford."

After arriving: "Haywards Heath, this is Haywards Heath. Mind the gap between the train and the platform. Mind the gap! The train now standing at Platform 2 is the 09:28 Thameslink service to Brighton. Calling at Burgess Hill, Hassocks, Preston Park and Brighton." (Ends here)

The Atos system only does one announcement per train:

"Platform 4 for the 1048 Gatwick Express service to London Victoria. Calling at Gatwick Airport and London Victoria only. This train has 8 coaches." (Ends here)

Station System Voice Platforms Notes
Angmering Ditra Phil

Celia

Not in use

1,2

Celia had took over Phil's announcement.
Ashtead Atos Anne

Matt

1

2

Balcombe Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Balham Atos Anne 1-2 Platforms 3 & 4 scarcely used
Banstead Atos Anne

Matt

1

2

Barnham Atos Anne 3 The Atos system had replaced the Ditra system in the Christmas period of 2018.
Matt 1-2
Battersea Park Atos Matt 1+2-3
Anne 4-5
Belmont Atos Anne

Matt

1

2

Berwick Atos Anne

Matt

1

2

Bexhill Atos Anne 1
Matt 2
Bosham Atos Anne 1
Matt 2
Brighton (East Sussex) Atos Anne

Matt

Global Phil was replaced by "Only woman" early in 2015 and "Only Woman" was replaced by Anne & Matt in February 2018.

Matt announces train services along the South Coast and Anne announces all North Bound Trains. Please note when trains are subjected to delays and cancellations, Matt is responsible for announcing all such announcements, not Anne.

Burgess Hill (West Sussex) Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Carshalton Atos Anne

Matt

1

2

Carshalton Beeches Atos Anne

Matt

1

2

Caterham Atos Anne Global
Cheam Atos Anne

Matt

Chichester Atos Anne

Matt

Celia had took over Phil's platforms on 19/12/2018.

Atos had took over Ditra in Jan 2019

Chipstead Atos Anne

Matt

Cooksbridge Ditra Phil

Celia

1

2

Coulsdon South Atos Anne 1 Phil/Celia replaced February 2018.
Matt 2
Coulsdon Town Atos Anne

Matt

1

2

Crawley Atos Anne

Matt

1

2

Dorking (Main) Ditra Phil

Celia

1

2-3

Earlswood (Surrey) Atos Anne

Matt

1

2

Eastbourne Atos Anne

Matt

1-2

3

East Croydon Atos Anne

Matt

1-2, 5-6

3-4

Phil/ Celia replaced by "Only woman" in early 2014. "Only Woman" replaced by Anne and Matt in January 2018. Anne announces platforms 1-2 and 5-6, Matt announces 3-4.
East Dulwich Atos Anne

Matt

1

2

Epsom Atos Matt

Anne

1-2

3-4

Epsom Downs Atos Matt 1
Emsworth Atos Anne

Matt

1

2

Atos replaced Ditra on 23/1/2019
Eridge Atos Anne 1 Platform 1 used to be Acapela Rachael-Owned byb Southern. Platforms 2/3 are owned by the Spa Valley Railway
Ewell East Atos Anne

Matt

1

2

Falmer Atos Anne

Matt

Gatwick Airport Atos Anne

Matt

1-2,5-6

3-4, 7

Anne/Mike replaced mid-2013. Only Woman replaced by Anne and Matt April 2018. Chimes used.
Goring-by-Sea Atos Anne

Matt

Hackbridge Atos Anne

Matt

Hampden Park (Sussex) Atos Anne 1
Matt 2
Hassocks Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Haywards Heath Atos Anne

Matt

3-4

1-2

Anne does the northbound platforms, Matt southbound platforms
Horley Atos Anne 1, 4
Matt 2-3
Horsham Atos Anne 1-2 Celia & Phil replaced.
Matt 3-4
Hove Atos Anne 1-2
Matt 3
Ifield Atos Anne

Matt

1

2

Kenley Atos Anne

Matt

1

2

Kingswood  Atos Anne

Matt

1

2

Leatherhead Atos Anne

Matt

1

2

Lewes Atos Anne 2,3
Matt 1,4,5
London Road (Brighton) Atos Anne

Matt

1-2
Merstham Atos Anne 1 Phil/Celia replaced April 2018.
Matt 2
Mitcham Eastfields Atos Unknown 1,2 No announcement at this station
Mitcham Junction Atos Anne

Matt

1

2

Moulsecoomb Atos Anne

Matt

1

2

Atos replaced Ditra in January 2019
Newhaven Harbour Ditra Phil

Celia

1

2

Newhaven Town Ditra Phil

Celia

1

2

Norbury Atos Anne

Matt

2

1

North Dulwich Atos Anne

Matt

Peckham Rye Atos Anne 3,4
Matt 1,2
Plumpton Ditra Phil

Celia

1

2

Preston Park Atos Anne

Matt

1-2

3

Purley Atos Anne

Matt

Phil/Celia replaced March 2018.
Purley Oaks Atos Anne

Matt

2-3

1,4

Queens Road Peckham Atos Anne Global Anne replaced Phil
Redhill Atos Anne

Matt

Phil & Celia replaced in late October 2017.

Platform 0 added in early 2018.

Reedham(Surrey) Atos Anne

Matt

1

2

Reigate Atos Anne 2 Atos had replaced Ditra between Feb-Mar 2018
Matt 1
Rye (East Sussex) Ditra Phil Global
Salfords Atos Anne 1
Matt 2
Sanderstead Ditra Phil 1
Celia 2
Seaford (Sussex) Atos Anne 2 There is no Platform 1.
Selhurst  Atos Anne

Matt

1

2

Old Ditra screens but in Atos version wordings and announcements
South Bermondsey Atos Anne Global Anne replaced Phil
South Croydon Atos Anne

Matt

2-3

4-5

Sutton (Surrey) Atos Anne 1,4
Matt 2-3
Streatham Common Atos Anne

Matt

2

1

Streatham (London) Atos Anne

Matt

2

1

One announcement per train only.

Phil was replaced in Nov/Dec 2018.

Tadworth Atos Anne

Matt

Tattenham Corner Atos
Thornton Heath Atos Anne

Matt

2

1

Old Ditra screens but in Atos version wordings and announcements
Three Bridges Atos Anne

Matt

1-2, 3-4

5

Anne & Matt Replaced Phil & Celia In January 2018.
Tulse Hill Atos Anne

Matt

1,4

2-3

Upper Warlingham Atos Anne 1 Phil and Celia replaced in summer 2018.
Matt 2
Waddon Atos Anne

Matt

1

2

Wallington  Atos Anne

Matt

1

2

Wandsworth Common Atos Anne

Matt

1

2

Whyteleafe Atos Anne

Matt

1

2

Whyteleafe South Atos Anne

Matt

1

2

Wivelsfield Atos Anne

Matt

1

2

Anne-North Bound trains announcements

Matt-South Bound train announcements

Woodmansterne Atos Anne

Matt

1

2

Worthing Atos Anne

Matt

1-2

3

Old Ditra screens with Atos version of wordings and settings.

TfL Rail stations

Most TfL Rail stations are global Anne, though some former Great Western Railway stations also have Rodger doing announcements.

Station System Voice Platforms Notes
Abbey Wood Atos Anne 1, 2 Formerly Southeastern station
Brentwood Atos Anne Global
Burnham (Bucks) Atos Anne Global
Chadwell Heath Atos Anne Global
Ealing Broadway Atos Anne 1, 4
Rodger 2-3
Forest Gate Atos Anne Global
Gidea Park Atos Anne Global
Goodmayes Atos Anne Global
Harold Wood Atos Anne Global
Hayes & Harlington Atos Anne 2-3 Formerly Great Western Railway station
Rodger 1, 4-5
Ilford Atos Anne Global
Maryland Atos Anne Global
Romford Atos Anne Global
Seven Kings Atos Anne Global
Southall Atos Anne 1, 2, 3, 4 Formerly Great Western Railway station
Stratford Atos Anne 1-2, 5, 8, 9-10, 10a, 11 London Underground and Docklands Light Railway services are not announced.
West Ealing Atos Anne Global

Thameslink (GTR) stations

All stations are voiced by Anne, with the exception of the below.

Station System Voice Platforms Notes
Bedford Atos Anne 1, 1a+4
Matt 2-3
City Thameslink Atos Anne 2
Matt 1
Denmark Hill Atos Anne

Matt

1, 4

2-3

Two announcements per train. Formerly a Southeastern station.
Elephant & Castle Atos Anne 1+4
Matt 2-3
Farringdon Atos Anne 3
Matt 4
Harpenden Atos Anne 1+4
Matt 2-3
London Blackfriars Atos Matt 1
Anne 2+3+4
Luton Atos Matt 1-2
Anne 3-4, 5
Nunhead Atos Anne Global
St Albans City Atos Anne 1+4
Matt 2-3
St Pancras International Atos Matt A
Anne B
Radlett Atos Anne 1
Matt 2
West Hampstead Thameslink Atos Anne 1+4
Matt 2-3

TransPennine Express stations

In addition to the main train announcements, provided by 'Rob', all TPE stations have generic announcements provided by an unknown female voice. Several stations included in the old franchise have been transferred to Northern. In December 2017, all TransPennine-owned stations changed to ATOS 'Anne'.

Station System Voice Platforms Notes
Barnetby Atos Anne Global (ATOS Anne from December 2017)

1 Announcement Per Train

Brough Atos Anne Global (ATOS Anne from December 2017)
Cleethorpes Atos Anne Global (ATOS Anne from December 2017)
Dewsbury Atos Anne Global (ATOS Anne from December 2017)
Grimsby Town Atos Anne Global (ATOS Anne from December 2017)
Huddersfield Atos Anne Global (ATOS Anne from December 2017)
Hull Atos Anne Global (ATOS Anne from December 2017)
Malton Atos Anne Global (ATOS Anne from December 2017)
Manchester Airport Atos Anne Global Formerly manual. Switched in August 2018.
Middlesbrough Atos Anne Global (ATOS Anne from December 2017)
Northallerton Atos Anne 1,2 (ATOS Anne from December 2017)
Scarborough Atos Anne Global (ATOS Anne from December 2017)
Scunthorpe Atos Anne Global (ATOS Anne from December 2017)
Seamer Atos Anne Global (ATOS Anne from December 2017)
Selby Atos Anne Global (ATOS Anne from December 2017)
Stalybridge Atos Anne Global

(ATOS Anne from December 2017)

Thirsk Atos Anne Global (ATOS Anne from December 2017)

Thornaby

Atos Anne Global (ATOS Anne from December 2017)
Yarm Atos Anne Global (ATOS Anne from December 2017)

Transport for Wales stations

All stations with bilingual announcements have Welsh announced first, unless otherwise stated.

Most stations without Ruth & Glyn use Acapela Rachel, with announcements being played through the destination boards and only in English.

Station System Voice Platforms Notes
Abergavenny Atos Ruth Global Bilingual announcements
Glyn
Aberystwyth Atos Ruth 1

Bilingual announcements, only 1 Platform at this station.

Glyn
Barmouth Atos Ruth & Glyn Global
Bridgend Atos Ruth Global Bilingual announcements
Glyn
Cardiff Central Atos Ruth 0-4, 6-8 Bilingual announcements
Glyn
Cardiff Queen Street Atos Ruth Global Bilingual announcements
Glyn
Carmarthen Atos Ruth & Glyn Global
Chester Atos Ruth 1-3, 4-5, 6-7
Chirk Atos Ruth & Glyn Global
Colwyn Bay Atos Ruth Global Bilingual announcements
Glyn
Fishguard & Goodwick Atos Acapela Rachel Announcements in English only.
Gowerton Atos Acapela Rachel Announcements In English Only.
Harlech Atos Ruth & Glyn Global Bilingual announcements.
Haverfordwest Atos Ruth 1 Bilingual announcements - No CIS on platform 2.
Glyn
Hereford Atos Ruth Global
Leominster Atos Acapella Rachel Global Announcemnts In English Only
Llanelli Atos Ruth Global No Chime
Glyn
Ludlow Atos Ruth Global Bilingual "See It, Say It, Sorted" Announcement
Llandaf Atos Ruth Global Bilingual announcements with chime
Glyn
Llandudno Junction Atos Ruth 1 - 2, 3, 4 Bilingual announcements, zoned.
Glyn
Llanfairpwll Atos Acapela Rachel English Only.
Machynlleth Atos Ruth Global Bilingual Announcements
Glyn
Newport (South Wales) Atos Ruth Global

Bilingual annocuments - English first.

Glyn Global
Severn Tunnel Junction Atos Acapela Rachel Global

Announcements in English only.

Shrewsbury Atos Ruth Global
Swansea Atos Ruth Global Bilingual announcements
Glyn Global
Tenby Atos Ruth & Glyn Global
Treforest Atos Ruth & Glyn 1, 2 Bilingual announcements, zoned
Tywyn Atos Ruth & Glyn Global Bilingual announcements
Wrexham General Atos Ruth Global Bilingual announcements
Glyn Global
Pwllheli Atos

Ruth

Glyn

1

Bilingual announcements, only 1 Platform at this station.

Virgin Trains West Coast stations

Virgin Trains West Coast briefly installed the Amey automated announcement system featuring the Only Woman voice at most of their managed stations, this was short lived and has been replaced with Atos which features the more common and widely used voice of Anne. 2 Tone Chimes are used in all announcements.

Station System Voice Platforms Notes :
Birmingham International Atos Anne Global ATOS system replaced Amey in March 2018.
Carlisle Atos Anne Global The final station to receive the Atos system, having been installed in July 2018
Coventry Atos Anne Global Manual system replaced with the Amey system in May 2017. Atos System replaces Amey system in Febuary 2018.
Crewe Atos Anne Global ATOS Anne replaced “Only Woman” in March 2018. System global for all announcements.
Lancaster Atos Anne Global Anne replaced Only woman in March 2018
Macclesfield Atos Anne Global
Oxenholme Lake District Atos Anne Global
Penrith North Lakes Atos Anne Global
Preston Atos Anne Global Anne replaced Only woman in March 2018
Rugby Atos Anne Global
Runcorn Atos Anne Global
Stafford Atos Anne Global Manual system replaced with the Amey system in February 2017. Atos System replaces Amey system in March 2018.
Stockport Atos Anne Global Amey system replaced March 2018
Stoke On Trent Atos Anne Global Manual system replaced in Winter 2016. Amey Replaced In March 2018.
Warrington Bank Quay Atos Anne Global Anne replaced only woman in March 2018
Wigan North Western Atos Anne Global Anne replaced only woman in March 2018

West Midlands Railway (WMT) stations

Most stations with announcements are Global Anne. WMR stations typically have one announcement per train, played when the train is arriving at the station (e.g. Platform 2, for the 13:48 West Midlands Railway service to Kidderminster. Calling at: Cradley Heath, Stourbridge Junction, Hagley, Blakedown and Kidderminster. This train has six carriages.). Specifics will be listed below as and when.

Station System Voice Platforms Notes
Alvechurch Atos Anne Global
Aston Atos Anne Global
Barnt Green Atos Anne Global
Birmingham Snow Hill Atos Anne 1-2, 3
Blakedown Atos Anne Global
Bournville Atos Anne Global
Cradley Heath Atos Anne Global
Chester Road Atos Anne Global
Erdington Atos Anne Global
Five Ways Atos Anne Global
Hall Green Atos Anne Global
Jewellery Quarter Atos Anne 1-2 Platforms 3 and 4 are for Midland Metro trams only.
Kidderminster Atos Anne Global
Lea Hall Atos Anne Global
Lichfield City Atos Anne Global
Lichfield Trent Valley Atos Anne Global
Longbridge Atos Anne Global
Rowley Regis Atos Anne Global
Rugeley Trent Valley Atos Anne Global
Sandwell & Dudley Atos Anne Global
Selly Oak Atos Anne Global
Smethwick Galton Bridge Atos Anne Global
Smethwick Rolfe Street Atos Anne Global
Spring Road Atos Anne Global
Stechford Atos Anne Global
Stourbridge Junction Atos Anne Global
Stourbridge Town Atos Anne Global
Tame Bridge Parkway Atos Anne Global
Telford Central Atos Anne Global
The Hawthorns Atos Anne 1-2 Platforms 3 and 4 are for Midland Metro trams only.
Widney Manor Atos Anne Global
Witton Atos Anne Global
Wolverhampton Atos Anne Global ATOS Anne replaced Amey “Only Woman” in April 2018 when management of the station transferred from Virgin Trains to West Midlands Railway.
Worcester Foregate Street Atos Anne Global
Worcester Shrub Hill Atos Anne Global
University Atos Anne Global
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